Mobile & ATM Item Review Specialist

Responsibilities

• Review mobile and ATM deposit items for accuracy, completeness, and compliance with established procedures.
• Maintain working knowledge of applicable banking products, services, procedures, regulations, and bank policies across multiple charters and markets.
• Research item exceptions, discrepancies, and deposit-related issues; escalate items as appropriate.
• Accurately enter, verify, and document item review information in applicable systems and complete required forms and procedures.
• Thorough knowledge of banking regulations such as Reg CC and Reg D.
• Complete assigned operational reports accurately and within established deadlines.
• Perform other duties as assigned.

Requirements

• Proficient computer, keyboarding, and data entry skills with a high degree of accuracy.
• Ability to communicate clearly, professionally, and effectively with internal teams, customers, and business partners.
• Strong problem-solving, research, and follow-through skills.
• Ability to prioritize work, manage interruptions, and meet established deadlines in a fast-paced environment.
• Ability to work accurately under pressure while maintaining attention to detail.
• Ability to maintain a high level of confidentiality and sound judgment when handling sensitive information.
• Ability to work independently and contribute effectively as part of a team.

Qualifications

• High school diploma or equivalent required.
• One year of prior banking experience or equivalent experience is generally expected.

Skills

• Proficient computer, keyboarding, and data entry skills with a high degree of accuracy.
• Strong problem-solving, research, and follow-through skills.
• Ability to prioritize work, manage interruptions, and meet established deadlines in a fast-paced environment.
• Ability to work accurately under pressure while maintaining attention to detail.
• Ability to maintain a high level of confidentiality and sound judgment when handling sensitive information.
• Ability to work independently and contribute effectively as part of a team.

Benefits

• 8 paid holidays.
• 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO).
• 16 hours of paid sick time upon hire date.
• Health, dental, prescription drug card, vision, and voluntary life insurance plans.
• Health savings account with employer contributions.
• Flexible medical and dependent care spending plans.
• 401K plan after 3 months and start of next quarter with employer contributions and profit sharing.
• $50,000 group term life insurance.
• Long term disability insurance and employee assistance program.

Pay

Hourly $16 - $17

Schedule

Monday - Friday