Mobile Associate , Store in Store- Retail Sales
About the role
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The secret to our success is an Un-carrier culture built on our obsession with creating extraordinary experiences—both for our people and for our customers. Your mission: bring your full self to work each day. Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction. This team excels in a high-traffic environment where technology constantly evolves, and customer needs change. Whether you're educating, demonstrating, or recommending solutions, if you're happy to provide outstanding experiences and help customers stay connected to what matters most, apply now!
Responsibilities
- Proactively engages with a broad range of customers in a highly-traffic retail environment.
- You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
- Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources.
- You will continuously learn and improve your skills to provide the best possible experience for our customers!
- Will perform skills practicing, knowledge sharing, and store operations.