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Jobs · Business Development · Kansas

Mobile Associate , Retail Sales, Bilingual | Russian

T-Mobile · Park, KS · 1 mo ago
Business Development$21.5/hrPart-time

Job Overview

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building proficiency in customer service and sales to provide personalized device and service solutions. The role requires consistent use of digital tools to demonstrate network coverage and service benefits effectively. Success is measured by the ability to build customer relationships, complete training, and contribute to a seamless customer experience.

Job Responsibilities

  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
  • Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
  • Complete required training to build knowledge of products, services, systems, and processes for effective customer support
  • Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
  • Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Knowledge, Skills and Abilities

  • Change Agility (Required)
  • Communication (Required)
  • Customer Problem Solving (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Multitasking (Required)
  • Sales (Required)

Language Proficiency

Must be fluent in English and Russian (Required)

Age Requirement

At least 18 years of age

Legal Authorization

Legally authorized to work in the United States

Travel

Travel Required (No)

DOT Regulated

DOT Regulated (No)

Safety Sensitive Position

Safety Sensitive Position (No)

Hourly Base Pay

$21.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status.

Benefits

All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

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