Mobile Associate - Retail Sales, Bilingual

Role Overview Supports retail operations by engaging customers, assessing their technology and service needs, and providing personalized solutions. Utilizes digital tools to demonstrate network coverage and service benefits, contributing to a seamless customer experience and fostering loyalty. Responsibilities Develop proficiency in customer service and sales to meet customer needsUse digital tools effectively during customer interactionsComplete training on products, services, and systemsEngage customers through needs exploration and technology demonstrationsHandle additional duties/projects as assigned Qualifications & Skills High School Diploma or GED 6 months customer service or sales experience preferred Strong communication, change agility, customer problem solving, engaging people, multitasking, and sales skills Legally authorized to work in the U.S., at least 18 years old Key Attributes Customer-focused attitude with excellent interpersonal skillsAdaptability and ability to multitask in a fast-paced environmentProficiency in digital tools and technology demonstrations