Mobile Associate - Retail Sales
Job Responsibilities
- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
- Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
- Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
- Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Education and Work Experience
- A High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment (Preferred)
Knowledge, Skills and Abilities
- Change Agility (Required)
- Communication (Required)
- Customer Problem Solving (Required)
- Customer Service (Required)
- Engaging People (Required)
- Multitasking (Required)
- Sales (Required)
- Teamwork Orientation (Required)
Qualifications
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
Full and part-time employees have access to the same benefits when eligible. We cover medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Pay
All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Schedule
No travel required.
Benefits
Full and part-time employees have access to the same benefits when eligible. We cover medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Pay
All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Schedule
No travel required.