Mobile Associate - Retail Sales

Job Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives

Education and Work Experience

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred.

Knowledge, Skills and Abilities

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.

Licenses and Certifications

• At least 18 years of age

Pay

Hourly Base Pay: $18.00, plus $5.00 per hour training pay.

Schedule

No travel required.

Benefits

T-Mobile offers a comprehensive benefits package including:

• Medical, dental, and vision insurance
• A flexible spending account
• 401(k)
• Employee stock grants and employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs

Qualifications

None specified.

Skills

Not specified.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

Application Instructions

Not specified.