Mobile Associate - Retail Sales
Job Responsibilities
- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
- Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
- Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
- Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Education and Work Experience
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment. (Preferred)
Knowledge, Skills and Abilities
- Change Agility (Required)
- Communication (Required)
- Customer Problem Solving (Required)
- Customer Service (Required)
- Engaging People (Required)
- Multitasking (Required)
- Sales (Required)
- Teamwork Orientation (Required)
Qualifications
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Pay
All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Schedule
No travel required.
Skills
None listed specifically in the job posting.
Benefits
Not detailed in the job posting, but mentioned in the company overview section.
Pay
Not detailed in the job posting, but mentioned in the company overview section.
Schedule
Not detailed in the job posting, but mentioned in the company overview section.