Mobile Associate, Bilingual | Spanish, Retail Sales
Job Responsibilities
- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
- Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
- Complete required training to build knowledge of products, services, systems, and processes for effective customer support
- Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
Education and Work Experience
- A High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment (Preferred)
Knowledge, Skills and Abilities
- Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
- Competitive drive and proven ability to succeed in a fast-paced sales environment.
- Effective at balancing customer needs and performance goals.
Pay
Hourly Base Pay: $19.50, plus $5.00 per hour training pay.
Schedule
No travel required.
Benefits
Full and part-time employees have access to the same benefits when eligible. Benefits include medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Talent Accommodations
We are committed to providing reasonable accommodations for individuals with disabilities. If you need an accommodation for any part of our application process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500.