Mobile Associate, Bilingual Spanish Preferred - Retail Sales
Job Responsibilities
- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
- Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
- Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
- Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Requirements
- High School Diploma/GED
- 6 months of customer service and/or sales experience, Retail environment
Qualifications
- Change Agility
- Communication
- Customer Problem Solving
- Customer Service
- Engaging People
- Multitasking
- Sales
- Teamwork Orientation
Skills
- Change Agility
- Communication
- Customer Problem Solving
- Customer Service
- Engaging People
- Multitasking
- Sales
- Teamwork Orientation
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- 401(k)
- Employee Stock Grants
- Employee Stock Purchase Plan
- Paid Time Off
- Up to 12 Paid Holidays
- Paid Parental and Family Leave
- Family Building Benefits
- Childcare Subsidy
- Tuition Assistance
- College Coaching
- Short-Term Disability
- Voluntary AD&D Coverage
- Voluntary Accident Coverage
- Voluntary Life Insurance
- Voluntary Disability Insurance
- Voluntary Long-Term Care Insurance
- Mobile Service & Home Internet Discounts
- Pet Insurance
- Access to Commuter and Transit Programs
Pay
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Schedule
No travel required
Benefits
Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!