ML Ops Enterprise Architect

We are Farmers – where ambition meets opportunity. At Farmers, we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability, and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience, and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community.

About the role

This horizontal role defines and governs technology strategy that supports multiple business units and domains across the organization. It acts as the critical link between business strategy and technology execution for the entire portfolio, operating with broad autonomy and complexity under the guidance of senior team members. The role influences executive decisions, shapes strategic roadmaps, and leads initiatives that span platforms and technologies. It designs and develops IT architecture strategy, standards, and roadmaps while creating enterprise architecture delivery (integrated process, applications, data, and technology) in alignment with the enterprise architecture vision and direction.

Responsibilities

• Architect and implement scalable AWS ML/AI cloud infrastructure in a multi-tenant SaaS environment.
• Collaborate with data scientists, data engineers, and IT teams to define requirements and best practices for ML model development, deployment, and monitoring.
• Evaluate and recommend tools, platforms, and cloud technologies for ML Ops, ensuring alignment with enterprise architecture standards.
• Oversee the integration of ML pipelines with existing enterprise data and application architectures. Familiarity with Guidewire integrations is highly desirable.
• Oversee ML/AI-related Kubernetes cluster management and provide guidance on alternative ML/AI workflow orchestration options such as Argo vs. Kubeflow, and ML/AI data pipeline creation, management, and governance with tools like Airflow.
• Employ tools like Argo CD to automate infrastructure deployment and management.
• Mentor and guide technical teams on ML Ops architecture, tooling, and best practices.

Requirements

Experience

• Minimum ten years of experience across architecture disciplines with significant enterprise architecture leadership experience.
• Data & Analytics Technology Experience:
  • 5+ years: AI/ML Strategy & Roadmap Development.
  • 4+ years: MLOps Tools (e.g., AWS Sagemaker, GCP Vertex AI, Databricks).
  • 3+ years: ML & Data Pipeline Orchestration (e.g., Kubeflow, Apache Airflow).
  • 2+ years: ML Feature Store Tools (e.g., Tecton, Databricks, FeatureForm).
  • 3+ years: DevOps (e.g., Argo CD / Argo Workflows), Containerization (Kubernetes, ROSA).
  • 3+ years: Enterprise Application Integration (e.g., Guidewire, Salesforce).
  • 4+ years: Data Platforms (e.g., Snowflake, RedShift, BigQuery).
  • 2+ years: GenAI Tools / LLMs (e.g., OpenAI, Gemini, etc.).
  • 1+ year: Agentic AI Frameworks (e.g., LangGraph, Autogen, Google ADK).
  • 3+ years: API Orchestration (e.g., Mulesoft, Google Cloud API).
• Architecture Experience:
  • 3+ years: Data Mesh Architecture & Data Product Design.
  • 3+ years: Event-Driven Architecture (EDA).
  • 4+ years: Scalable AWS ML/AI Cloud Infrastructure (Multi-tenant SaaS).
  • 3+ years: Data Architecture Guidelines Development.
  • 3+ years: Security in Distributed Systems.
  • 4+ years: Designing Scalable, Decoupled Systems.
  • 5+ years: Strategy & Roadmap Creation.
  • 3+ years: Influencing with Data-Driven Insights.
• Domain Experience:
  • 4+ years: Functional Knowledge of Insurance Domains (Policy, Claims, Services Ops) - Preferred.
  • 2+ years: Legal & Compliance Regulations in Insurance - Preferred.
  • 3+ years: Data Product Development for Functional Domains.
  • 2+ years: AI-Driven Business Process Automation.

Education

• High School Diploma or equivalent required.
• Bachelor’s degree preferred.
• Master’s degree preferred.
• Architect or senior-level industry certifications required upon hire.
• Second architect or senior-level industry certification required within 12 months of hire.
• TOGAF Certified EA Architect preferred.

Additional Qualifications

• Ability to drive multiple projects to successful completion.
• Proven experience leading and delivering enterprise-wide architectural initiatives that resulted in measurable business outcomes (e.g., cost savings, improved agility, reduced risk).
• Ability to influence internal and/or external constituents.
• Demonstrated experience working with and influencing senior executive leaders on enterprise-level technology strategy.

Schedule

Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Workplace

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. The role requires:

• Frequent sitting for prolonged periods, up to a full shift.
• Occasional movement about the workplace, including navigating stairs, ramps, and level or uneven surfaces.
• Occasional moving, pushing, pulling, lifting, carrying, and/or placing objects or materials weighing up to 25 pounds without assistance.
• Frequent use of shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects.
• Frequent performance of fine motor tasks such as typing, mousing, or writing, up to a full shift.
• Rare performance of movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
• Clear vision, with or without correction, to visually read and verify information, including depth perception and peripheral vision.
• Adequate hearing, with or without correction, to communicate with co-workers and discern sounds essential for safety and productivity.
• Rare, if any, travel required.

Pay

• CA Only: $166,725 - $283,250
• CO Only: $156,300 - $244,530
• HI/IL/MN/VT Only: $156,300 - $261,470
• MA Only: $156,300 - $261,470
• MD Only: $156,300 - $261,470
• DC/NJ/NY/OH Only: $156,300 - $283,250
• Albany County, NY/Cleveland, OH: $166,725 - $244,530
• WA Only: $156,300 - $297,125

Bonus opportunity based on company and individual performance.

Benefits

• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance

For more information, review “What we offer”.