Mixed Methods Product Researcher

About the role

We are seeking an experienced Mixed Methods Product Researcher to support the global mission of The Church of Jesus Christ of Latter-day Saints by delivering rigorous, thoughtful research that informs Church products, programs, and decision-making. In this role, you will design and conduct research that spans digital products (websites, apps, and tools), curriculum, visitor experiences, and other initiatives serving members and leaders worldwide. You will apply a broad range of quantitative and qualitative methods to understand needs, evaluate effectiveness, and inform evidence-based decisions. Working closely with cross-functional partners, your research will directly support Church leaders and administrators as they address complex, real-world challenges with both inspiration and reliable data.

Responsibilities

• Design and execute research using a variety of methods—including literature reviews, interviews, observations, focus groups, surveys, fieldwork, and analysis of existing datasets—selecting approaches appropriate to the research questions and audiences.
• Plan and analyze quantitative studies, including experimental or quasi-experimental designs when appropriate, to evaluate product, program, or experience effectiveness.
• Apply statistical techniques (e.g., regression, ANOVA, factor analysis) to analyze large and complex datasets, ensuring data quality, validity, and appropriate interpretation.
• Synthesize qualitative and quantitative findings into clear, actionable insights that inform product decisions, strategy, and prioritization.
• Collaborate with cross-functional partners to integrate research findings into decision-making, helping stakeholders understand tradeoffs, uncertainty, and implications.
• Help shape research strategy by identifying key unanswered questions, advising on measurement approaches and success metrics, and prioritizing research efforts.
• Consult with internal partners to clarify research needs, recommend appropriate methods, and deliver insights tailored to non-technical audiences.
• Lead research projects end-to-end, including scoping, planning, documentation, coordination of timelines, and delivery of high-quality outputs.
• Mentor and support peers in research methods and best practices, contributing to a culture of empathy, curiosity, ethical rigor, and continuous learning.
• Manage relationships with external research vendors, ensuring methodological quality and alignment with project goals.
• Support global research initiatives, which may include domestic and international travel to better understand and represent diverse user needs.

Qualifications

• Education & Experience: Master’s degree or PhD in a related field (e.g., psychology, sociology, anthropology, cognitive science, instructional design, user experience, statistics, or another social science discipline), or equivalent professional experience.
• 3–7 years of professional research experience (master’s +3) applying both quantitative and qualitative methods.
• Demonstrated experience conducting mixed-methods research in applied, real-world settings.
• Candidates with less experience are encouraged to apply and may be considered at a lower grade level.

Skills & Abilities

• Mixed-Methods Research Expertise: Strong ability to design, execute, and integrate qualitative and quantitative research to answer complex questions.
• Quantitative & Analytical Expertise: Proficiency in statistical methods (e.g., t-tests, ANOVA, regression, factor analysis) and experience using tools such as SPSS, R, Python, SQL, and business intelligence platforms.
• Experimental & Measurement Thinking: Experience with experimental or quasi-experimental designs, defining success metrics, and evaluating outcomes over time.
• Data Quality & Rigor: Understanding of sampling strategies, bias, validity, reliability, and ethical considerations—especially in global and cross-cultural research contexts.
• Analytical & Strategic Thinking: Ability to interpret complex data, identify meaningful patterns, and provide thoughtful recommendations while navigating ambiguity and competing priorities.
• Product & Program Insight: Comfort translating research findings into implications for product design, content, or program improvement.
• Research Facilitation: Confident leading research sessions (in-person and remote) while creating respectful, engaging environments for participants.
• Research Ownership & Execution: Self-directed and organized, able to manage multiple projects, timelines, and stakeholders while maintaining high-quality standards.
• Effective Communication: Strong written and verbal communication skills, with the ability to present findings clearly to diverse, non-technical audiences.
• Cross-Cultural Competence: Experience working with culturally and linguistically diverse populations; sensitivity to local contexts and global perspectives.
• Multilingual Proficiency: Native or fluent proficiency in a language other than English is highly valued and important for global research efforts.
• Technical Fluency: Comfortable using tools such as Microsoft Office Suite, Qualtrics, and other research and analytics platforms to support end-to-end workflows.

Additional Information

This is a non-managerial role with no direct reports.

We are committed to building a team that reflects the diversity of the Church and the world it serves.