Miu Miu Store Manager Saks Fifth Ave. Boston
About the Company
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa brands, and has employees of over 100 nationalities.
About the Role
As the owner of the business, you will serve as a Company Brand Ambassador and business leader, accountable for overall store performance. You will guarantee an extraordinary Client experience, lead and support all activities to achieve store targets, manage and coach the store team, and ensure succession plans and internal growth.
Responsibilities
- Business
- Drive and maximize sales performances.
- Propose and develop business plans.
- Drive the store team to exceed their KPIs.
- Represent the Company on the local market, identifying new opportunities to increase customer footfall, attract new Clients, and build loyal relationships with the brand.
- Be present on the sales floor, ensuring a proper approach and service to Clients.
- Foster Omni Channel development through the team.
- Meet the store-operating budget, controlling store expenses.
- Customer
- Foster a Client-centric mindset by developing and maintaining solid Client relationships.
- Guarantee excellent Client satisfaction and the highest level of Client service.
- Implement clienteling initiatives and events in partnership with other company functions to secure Client loyalty and increase Client spending.
- Foster a strong private appointment culture.
- Team
- Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
- Ensure the team is always prepared and updated on Prada Group information, product knowledge, local market, competitors, policies, and procedures.
- Attract and recruit the best talents available on the market through networking and scouting.
- Retail
- Develop a proper sales strategy in cooperation with the Retail Merchandising, Visual Merchandising, and Retail Operations teams.
- Ensure the display attracts Clients and maximizes sales in accordance with Company guidelines.
- Participate in buying sessions when requested and provide effective product feedback based on store needs.
- Ensure synergy and cooperation between front and back of house.
- Enforce Company procedures on cash activity, inventory, logistics, and all main reporting activities requested by the head office.
- Events
- Cooperate with the Retail Events Office for the organization of local events.
- Define challenging and realistic targets per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
Requirements
- Business-driven mindset
- Leadership and team management skills
- Ability to motivate and persuade people
- Strong customer service mindset
- Natural ability to welcome clients
- Confident, enthusiastic, and positive attitude
- Mature and assertive demeanor
- Organized and detail-oriented
- Market and product knowledge/passion
- Business/Retail Management degree or equivalent (a plus)
- Interest in luxury/fashion, art, and design
- Fluency in English (a must); other languages are a plus
Pay
The annual salary range for this position may vary from $120,000 to $135,000, with eligibility for bonuses and other incentive opportunities based on job-related knowledge, skills, and experience.
Benefits
Joining Prada Group means working in a creative and international environment with teams motivated by curiosity and the quest for excellence. The company values talent and passion, fostering professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics.