Mitigation Technician

About the job

As a Mitigation Technician, you will provide emergency restoration services for families and businesses affected by fire, water, mold, sewer, and storm damage. You are on the front lines of recovery—stabilizing properties, preventing further damage, and delivering professional, compassionate service during stressful situations.

Requirements

• Willingness to obtain IICRC (Inspection Cleaning and Restoration Certification)
• Proficiency with hand and power tools
• Ability to lift up to 50 lbs and perform physical labor in varying environments
• Strong communication, listening, and interpersonal skills
• Strong social awareness and customer service mindset
• Adequate driving record
• Reliable attendance and punctuality
• Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software (Proven Jobs, Encircle, Docusketch)
• Team-oriented mindset with a positive, solution-focused attitude

Benefits

• Compensation & Benefits: Competitive hourly pay based on experience, comprehensive health, dental, and vision coverage, 401(k) with company match, generous PTO and 9 paid holidays, company vehicle (role dependent), company technology stipend (monthly), company gear and branded materials, $300 of swag bucks to use on our company merch site, ongoing training and certification support
• Culture & Opportunity: Hands-on role with meaningful impact in the Portsmouth community, supportive team culture focused on safety and excellence, clear growth path within a PE-backed, expanding organization, paid training and certification advancement, values-driven, collaborative team that has your back