Mitigation Project Manager

About Us

At RestorationHQ, we believe in a world where all building occupants are safe from environmental hazards. We are Arizona’s premier restoration company, dedicated to delivering top-quality restoration services 24/7/365 throughout the Southwest. Our mission is to build strong relationships with clients so we can respond promptly in emergencies. We value hustle, grit, and passion, and we hold ourselves accountable to five core values that unify our team and drive our impact.

Our Core Values

• Have A “Can Do” Attitude – We approach challenges with a solver mentality, enthusiasm, and confidence.
• Be Detail-Oriented – We meticulously prepare, refine methods, and strive for efficiency without overlooking details.
• Have A Thirst For Learning – We own our growth, learn from setbacks, and excel together.
• Be Fun To Work With – We foster a positive, collaborative atmosphere where teamwork and enjoyment lead to exceptional results.
• Be Trustworthy And Take Extreme Ownership – We innovate with a solution-focused mindset to exceed client expectations.

Why Join Our Team

• Your Voice Counts – Everyone contributes to goal-setting and planning, regardless of role.
• High Trust – We provide clarity, ownership, and meaningful work in a transparent environment.
• Opportunity for Growth – Join a talented team where you’ll be challenged daily and help shape our future.
• Work with Great People – Collaborate in a motivating, fun, and dynamic environment.
• Company Culture – We meet regularly to improve, read books together, celebrate with parties, and enjoy camaraderie.
• Learn Always – This is an entrepreneurship school you get paid for, embracing change and innovation.
• Meaningful Impact – Contribute to something bigger by helping clients overcome crises and ensuring safety.
• Connections For Future Success – Build relationships within our community and industry.

Who You Are

We’re looking for someone who thrives on challenges, takes ownership, and embodies our core values. You should love:

• Solving puzzles and tackling new challenges daily.
• Helping others in their worst moments with compassion and creativity.
• Working with your hands and pushing your boundaries.
• Building non-transactional relationships with clients.
• Variation in work locations, challenges, and team collaborations.

Ideal candidates are:

• Compassionate, empathetic, and calm under pressure.
• Able to multitask in fast-paced settings and take feedback constructively.
• Efficient, action-oriented, and personally motivated to improve the company.
• Team players who encourage others and hold themselves accountable.
• Confident, cheerful, and welcoming, even in tough situations.

Responsibilities

• Core Values – Embody and uphold the company’s five core values in all work.
• Leadership & Team Management – Lead, manage, and retain a high-performing team to meet project and departmental goals. Oversee field operations, ensure timely project execution, and foster a growth-oriented culture.
• Project Management & Scheduling – Estimate projects promptly, manage timelines, coordinate subcontractors, and ensure efficient execution of scopes of work. Approve billing and enter projected revenue for reporting.
• Compliance & Process Execution – Follow and lead established processes for damage evaluation, meet operational goals, and uphold company standards.
• Documentation & Reporting – Complete all paperwork accurately and on time. Send daily project updates, maintain expense records, and report issues promptly to leadership.
• Customer Experience – Champion professionalism and accountability to drive customer satisfaction and retention.
• Additional Responsibilities – Perform other duties as assigned to support team and organizational objectives.

Requirements

• Valid Driver’s License (Required).
• Must pass a background check (Required).
• IICRC Certifications (Preferred).
• Minimum 2 years of Xactimate and/or Time & Materials Estimating experience (Preferred).
• Must support occasional weekend and on-call schedules (Required).
• OSHA Certification (Preferred).