Mitigation Project Manager

We're hiring a Mitigation Project Manager to oversee water, fire, mold, and contents projects from first notice of loss through completion. This foundational role in a growing franchise involves managing customer communication, field operations, documentation, budgets, and claim compliance to ensure projects move efficiently and customers feel supported.

Responsibilities

• Manage mitigation projects from initial loss through dry-out and transition to reconstruction.
• Conduct inspections, define scopes, and coordinate crews, equipment, and vendors.
• Maintain complete project documentation, including photos, moisture logs, daily notes, and compliance records.
• Communicate with customers, property managers, adjusters, and stakeholders throughout the project.
• Manage budgets, timelines, change conditions, and project closeout.
• Partner with office staff to support billing and collections.
• Manage crews including hiring and development.

Requirements

• Integrity, honesty, and strong character.
• Self-motivation, growth mindset, ownership, and responsibility.
• A desire to help people in distress.
• Experience managing mitigation and repairs projects in NYC.
• Significant experience with water, fire, mold, and contents.
• Proven ability to manage subcontractors, schedules, and job sequencing.
• Proficiency with technology and adaptability to new software.
• Valid driver’s license with a clean driving record and reliable transportation.
• IICRC certification (at least WRT).
• 2-3 years of managing restoration projects end to end.

Preferred Qualifications

• Restoration or insurance-related construction experience.
• Estimating experience or familiarity with Xactimate and Cotality (a plus, not required).
• Additional IICRC certifications (ASD, FSRT).

Who Thrives in This Role

• You take ownership of outcomes, not just tasks.
• You are margin-aware and disciplined about scope.
• You hold subcontractors accountable and follow through.
• You communicate early when issues arise.

Pay

• Competitive base salary.
• Uncapped earning potential with performance-based incentive tied to completed, profitable projects.
• Generous vehicle and cell phone allowance.

Schedule

Full-time role with variable field schedule based on active projects, including flexible hours (nights/weekends) due to the emergency services nature of the role.

Benefits

• Uncapped performance-based incentive opportunities.
• Company laptop.
• Paid time off and sick leave in accordance with NYC law.
• Leadership development and cross-training opportunities.
• Paid training and certification support.
• Strong team culture and operational support.
• Free uniforms.

About the Company

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties across the United States and Canada. We are growing locally and offer career opportunities for individuals who want purpose in their work and take pride in serving others. Our owner speaks Spanish, and bilingual communication is part of how we serve our customers.

Built on strong principles of customer service, leadership, and continuous improvement, Paul Davis provides the tools, training, and support needed for long-term success.

Values

• Deliver what you promise.
• Respect the individual.
• Have pride in what you do.
• Practice continuous improvement.

Vision & Mission

Vision: To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.