Mitigation Project Manager
Guarantee Restoration Services (GRS) is an established and growing company known for restoring homes and businesses damaged by traumatic events such as hurricanes, fires, water leaks, and mold. Our dedicated team of professionals works hard to be available and offer restoration services 24/7. We believe in serving our community members by providing relief during times when they need it most.
About the role
As a Mitigation Project Manager, you will manage multiple projects simultaneously while consistently achieving a high degree of profitability and customer satisfaction. You will become the primary point of contact for customers at the appropriate point in the job lifecycle, explain the reconstruction process, set expectations for workflow and timelines, and prepare and submit budgets for each project.
Responsibilities
- Manage multiple projects simultaneously and consistently achieve high profitability and customer satisfaction.
- Serve as the primary point of contact for customers during the job lifecycle.
- Explain the reconstruction process to customers and set appropriate expectations for workflow and timelines.
- Prepare and submit a budget for each reconstruction project.
- Review completed files for profitability and accuracy of the original scope.
- Provide detailed file documentation and all signed correspondence to the Project Coordinator.
Requirements
- Excellent relationship-building and maintenance skills.
- Knowledge of restoration processes and procedures.
- Ability to multi-task, work under pressure, and meet deadlines.
- Excellent verbal and written communication skills.
- Exceptional interpersonal communication skills.
- Strong sense of urgency.
- Very strong organizational and time management skills.
- Hard-working team player who can easily adapt to changing needs.
- Strong desire to learn and excel.
- Must have and maintain a valid driver’s license (driving for business required up to 20%+ of the time).
- Must be reliable, dependable, and drug-free.
Benefits
- $58k starting annual salary based on experience.
- Project incentives earned quarterly.
- Full insurance package: medical, dental, and vision.
- Fully vested 401K with employer match.
- Company vehicle, cell phone, and all necessary tools provided.
- Opportunities for restoration certifications.
Location
Position located in Gulfport, MS.