MIT

Summary Of Key Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Address customer concerns professionally and promptly.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

• A high school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Key Competencies

• Store Leadership & Accountability: Hiring, Recruiting & Talent Development, Sales & Profit Performance Management, Operational Excellence & Compliance, Customer-Focused Execution, Time Management & Prioritization, Adaptability in a Fast-Paced Retail Environment.

Pay

Competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.

Schedule

Nights and weekends may be required.

Benefits

Health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.

Why Join Citi Trends

Citi Trends is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package.

Equal Employment Opportunity

Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable federal, state, and local laws.