Mission Specialist

About the role

We're looking for someone who thrives at making things happen. Someone who keeps projects moving, supports client communication, helps the two long-time friends and owners stay focused, and makes sure the trains run on time. You are the glue. The force multiplier. The “yep, I already handled that” person.

What You’ll Do

• Client Communications & Intake
  • Field incoming calls and emails without sounding like we hired a Chatbot
  • Moves customers through the right next step with confidence
  • Gathers project specs and helps clients feel supported, heard, and guided
• Project Coordination
  • Aid in project workflow from inquiry → estimate → production → delivery
  • Keep timelines, task lists, and updates accurate
  • Cookinate with owners, production staff, and clients to keep jobs on track
• Estimating & Sales Support
  • Create estimates/quotes using our tools and templates
  • Follow up on open quotes, warm leads, and proposals like cuddly heat-seeking missile
  • Track project status and client information in our CRM
• Account Management Support
  • Ongoing client relationships by making them feel valued and prioritized
  • Make updates, clarify details, and maintain high-touch communication
  • Help ensure SpeedPro delivers exactly what we promised
• Owner Support (aka making life easier for Eric & Rebecca)
  • Help organize daily priorities
  • Take tasks off their plate
  • Keep the studio calm, coordinated, and client-ready

What You Bring To The Table

• A warm, smart, polished communicator
• The multitasking skills of a speed popping octopus
• Basic comfort with computers, email, CRM systems, and learning new software
• A proactive mindset (“I’m on it” vs. “Let me know what to do next”)
• A professional, friendly, service-oriented personality
• Experience in client service, project coordination, office management, or sales support

HOURS, PAY & LOGISTICS

• Part-time to start: approx. 25 hours/week, Mon-Fri with occasional weekends, schedule is mildly flexible
• Hourly + bonus opportunities + CTA Pass
• Potential to grow into full-time as business continues expanding
• South Loop location with easy transportation access
• No recruiters. No drama. No mediocrity. Ever.

About The Owners

SpeedPro Chicago Loop is partner-owned by Eric Lazar (former media & mobile tech executive, Marine Corps veteran) and Rebecca Considine (broadcast TV sales leader). They run the studio the same way they’ve built every successful team: clear expectations, real accountability, zero B.S. — and humor where it belongs.

Why Work With Us?

• Integrity, Judgment, Initiative and Dependability are mandatory traits
• Military veterans encouraged to apply
• Valid driver’s license preferred
• Equal Opportunity Employer

How To Apply

Provide a short cover letter, resume, and portfolio (if applicable): No phone calls, No walk-ins, No recruiters