Mission Operations Engineer – Technical Instructor

Responsibilities

• Training Delivery & Instruction
• Lead instructor-led training for internal operators and external customers on system operation, troubleshooting, and mission workflows
• Serve as the primary interface for trainee learning, ensuring comprehension, engagement, and operational readiness
• Evaluate trainee performance, administer assessments, and provide actionable feedback and remediation
• Lead certification events, operator checkouts, and mission rehearsals
• Curriculum & Content Development
• Translate real-world mission operations and engineering workflows into structured, scalable training programs
• Develop and maintain training materials, including lesson plans, SOPs, labs, simulations, and assessments
• Continuously refine curriculum based on field experience, trainee performance, and product updates
• Customer Training & Enablement
• Own customer onboarding and training delivery, ensuring successful adoption of Saronic systems
• Translate complex technical concepts into clear, operator-focused instruction tailored to varying experience levels
• Act as a trusted technical advisor to customers during training and early operational use
• Gather customer feedback and translate it into actionable improvements for training and product teams
• Field Operations & Training Support
• Deploy and operate ASV systems in real-world maritime environments to support training and mission execution
• Lead on-water training events, demonstrations, and mission scenarios
• Diagnose and resolve software and hardware issues in the field while incorporating lessons into training
• Ensure training environments accurately reflect real-world operational conditions
• Systems Engineering & Technical Contribution
• Support and provide feedback on the development, testing, and maintenance of software for autonomous surface vessels using C++ and Rust in a Linux environment
• Collaborate with cross-functional teams to support system integration and performance
• Conduct testing and validation of system updates in both simulated and live environments
• Document technical processes, findings, and best practices
• Team Collaboration
• Collaborate with stakeholders to achieve mission and training goals
• Foster a collaborative, learning-focused team environment
• Provide mentorship and technical guidance to other instructors and operators

Qualifications

• Demonstrated success in project coordination and leadership in current role
• Strong organizational and time management skills, with the ability to handle multiple projects simultaneously
• Excellent interpersonal and communication skills, with the ability to effectively collaborate with team members, stakeholders, and senior management
• Demonstrated problem-solving abilities and a proactive approach to addressing challenges
• Strong leadership qualities, including the ability to motivate and inspire team members