Mission Operations Engineer

About the role

The Mission Operations (MOPs) team is responsible for managing the execution, growth, and success of our customer accounts. Working across product, engineering, sales, and logistics teams, our Mission Operations Engineers own the customer relationships and develop, plan, and deploy Anduril products in support of their missions. They work side-by-side with customers to understand their specific problem sets and then shape Anduril's offerings alongside our engineering teams to fit the mission needs. Because the problems we solve are uniquely challenging, our Mission Operations Engineers naturally gravitate toward finding solutions and are adept at navigating organizational hurdles. They are ultimately responsible for customer and mission success and therefore play a critical role in the shaping and future of Anduril Industries.

Responsibilities

• Orchestrate the deployment of Bolt and Anvil. Lead the planning and deployment for one of Anduril's flagship hardware and software products in support of customer missions.
• Grow your business through customer success. In addition to the operational and executive relationships you own, you will be responsible for meeting commercial targets that drive top line growth. This requires establishing committed and trust-based partnerships with our customers to not only help them solve their immediate problems, but also to foresee future opportunities where Anduril's technology can make them more effective.
• Shape our products to meet mission needs. Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges.
• Collaborate across nearly every Anduril team. Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business development, engineering, product, logistics, finance, legal, contracting, technical operations, and many more. You'll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it takes to really bring the best of Anduril to our customers.

Requirements

• Experience with DoW formations at multiple echelons
• Travel up to 75%
• Willing to relocate to our HQ location in Costa Mesa, California

Priorities

• Mission First Mindset
• Ownership Mentality
• Technical Aptitude and Intellectual Curiosity
• Structured Thinker and Problem Solver
• High Value Team Member
• 360 Degree Leader

Qualifications

• Secret/Top Secret Clearance a plus

Pay

US Salary Range: $129,000 - $171,000 USD

Schedule

The position is in-office and will be located in Costa Mesa, CA, but will require nationwide and international travel to service and manage forward deployed accounts (up to 75% travel).

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.