Mission Operations Engineer

About the Team

The Tactical Recon & Strike team at Anduril develops aerial small drones (Group 1-3) and all equipment to test, deploy and operate. The team is responsible for taking products like Ghost, Anvil, Bolt and Altius from concepts to operational systems. We work in close coordination with specialist teams to solve some of the hardest problems facing our customers. We are looking for software engineers, hardware engineers, roboticists, and front-end mobile developers who are excited about creating a powerful robotics platform that can be tasked and viewed in real-time through a variety of interfaces.

About the Job

The Mission Operations team is responsible for managing the execution, growth, and success of our client accounts. Working across product, engineering, sales, and logistics teams, our Mission Operations Engineers own the client relationships and develop, plan, and deploy Anduril products in support of their missions. They work side-by-side with clients to understand their specific problem sets and then shape Anduril's offerings alongside our engineering teams to fit the mission needs. Because the problems we solve are uniquely challenging, our Mission Operations Engineers naturally gravitate toward finding solutions and are adept at navigating organizational hurdles. They are ultimately responsible for client and mission success and therefore play a critical role in the shaping and future of Anduril Industries.

This position is in-office and will be located in Atlanta, GA, but will require nationwide and international travel to service and manage forward deployed accounts (up to 75% travel).

Responsibilities

• Serve as a customer-facing Account Manager working directly with key strategic partners to develop and deploy Anduril's ALTIUS UAS and other TRS products to meet customer and operational needs.
• Own the execution of contract deliverables to include developing and implementing measures of performance and effectiveness, writing technical reports, and creating user engagement roadmaps.
• Support engagement with all service components of the US DOD, local government organizations, and other partner nation's defense forces as required to integrate Anduril products laterally for increased adoption.
• Orchestrate the deployment of Anduril products. Lead the planning and deployment of Anduril's flagship products in support of client missions. Through collaboration with engineering, logistics, and technical operations teams, deploy products to the field, train end users, and ensure high performance of products.
• Grow your business through client success by establishing committed and trust-based partnerships with clients to help them solve immediate problems and foresee future opportunities where Anduril's technology can make them more effective. Understand Anduril's value proposition and articulate impact on client's problem sets from executive level to end user.
• Shape products to meet mission needs by working side-by-side with clients to understand their specific mission challenges and representing the client while working with Anduril engineers to shape products that solve critical national and international security challenges.
• Collaborate across nearly every Anduril team - engineering, product, logistics, finance, legal, contracting, technical operations, and many more - ensuring each party is engaged and informed.
• Translate customer requirements and technical information in support of program contract deliverables and development of Anduril products to meet customer operational needs, ensuring end user needs are incorporated and represented in product design and function.

What You'll Need

• Mission First Mindset. Put the needs of the mission and clients first. Actively seek opportunities to better understand clients' mission needs, with a goal to build the best possible products for the warfighter and radically evolve national and international defense capabilities.
• Ownership Mentality. Natural bias to assume responsibility, healthy skepticism, and contribute to a culture of performance. Empowered to quickly assume high levels of responsibility and actively own accounts and shape success. Comfortable helping shape proposals or pitch new clients as well as working with engineers on new features or deploying products in the field.
• Technical Aptitude and Intellectual Curiosity. Comfortable communicating technical concepts in machine learning, autonomy, distributed networking, and multi-modal sensor fusion. Natural desire to understand how complex systems operate and actively seek opportunities to educate yourself.
• Structured Thinker and Problem Solver. Clear communication and well thought-out plans. Assertive communicators who bring thoughtful perspective and honest dialogue. Solution-driven approach, ability to distill complexity into essential components, and ability to supervise execution.
• High Value Team Member. Enjoys working as part of a team. Humility, eagerness to learn, and empathy toward fellow team members. Ability to develop rapport at both user and executive levels. Low ego approach that promotes teamwork and collaboration.
• 360 Degree Leader. Self-aware enough to recognize position of unstated leadership within a flat, non-hierarchical organization. Demonstrated ability to lead and influence through formal and informal constructs, even in situations with lack of clarity across teams. Identifies gaps and breakdowns and solves them immediately. Seeks 360 feedback to help inform growth trajectory.

Qualifications

• Experience with programming, scripting, or networking a plus
• Prior military or contracting experience can be helpful
• PMP or similar certifications a plus
• Travel up to 75%
• US Person Status is required, as this position needs to access export-controlled data

Preferred Qualifications

• Experience and familiarity with US defense posture and policy
• Direct experience leading and developing military operational planning, targeting, and fires systems and workflows
• Working level understanding of NATO and our ally's defense and national security policy, budgeting process, public-private partnerships
• Familiarity with or direct experience working in partnership with host nation's defense forces, Joint Staff, and Ministry of Defense and understanding of their respective organizational structures and interests
• Familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles
• Prior military or government acquisition and/or government contracting experience

Pay

US Salary Range $111,000—$147,000 USD. The salary range is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers and are considered part of Anduril's total compensation package.

Benefits

Anduril offers top-tier benefits for full-time employees, including comprehensive, competitive benefits available at little to no cost to employees, ensuring support in health, recovery, and whatever comes next.