Mission Manager

About The Role

Our mission managers are the linchpin connecting our innovative engineering and product teams with our military partners as we execute contracted work. If you excel at building deep, trust-based relationships, translating complex operational needs into actionable product and program strategies, and thriving in high-ownership customer-facing roles, then you’re the ideal candidate for our mission manager team.

In this role, you’ll ensure our solutions meet the rigorous demands of modern military logistics – driving success from the remote tactical edge to the highest levels of command.

What You’ll Do

• Work side-by-side with our customers to understand their unique challenges and represent the customer as you work with the Rune engineering team to shape product development.
• Collaborate cross-functionally with Rune engineering, product, business development and executive teams to ensure each team is engaged and working towards customer success.
• Be comfortable that no two weeks in the life of a Mission Manager will be the same; be a do-er who wants to understand customer problems and highly technical solutions to those problems.
• Support deployment of Rune software for testing, evaluation and operational use at government facilities and military bases.
• Lead training sessions to ensure Rune’s product meets user needs, and to ensure it is being used to have a concrete impact on our customers’ operations.
• Identify relevant datasets through deep engagement with customer problems and workflows, and work with Rune engineers to integrate this data into product delivery.

Qualifications

• Minimum of 4 years of experience serving in the US military in logistics or sustainment roles preferred
• Excellent organizational, leadership, and decision-making skills
• Exceptional communication and interpersonal skills to interact with customers, team members, and senior leadership
• Ability to work effectively with cross-disciplinary teams, including engineering, product, operations and growth
• Willingness to travel 25-50% to support program objectives and customer engagements
• Bachelor’s Degree required
• Must be eligible to obtain and maintain a U.S. secret security clearance

Benefits

• Comprehensive medical, dental, and vision plans; premiums 100% covered by Rune for all employees; exceptionally low premiums for spouses and dependents
• Basic life insurance and disability 100% covered for all employees by Rune; option to purchase additional life insurance available
• ‘Take the time off that you need, when you need it’ paid time off, not accrual based
• Huge company holiday calendar including a holiday shutdown in December
• Supportive leave of absence program including time off for military service, medical events, and parental leave
• Full 401(k) retirement plan for all full-time eligible employees
• Company-funded commuter benefits
• Free access to on-site gym at office