Mission Coach

Essential Duties And Responsibilities

• Provide career navigation, coaching, and stabilization services to support participants in advancing toward educational and employment goals.
• Deliver holistic, comprehensive, strengths-based short-term case management using a whole-family approach.
• Conduct comprehensive strength discovery assessments to identify participants’ strengths, family support, academic challenges, risks, and barriers across multiple life domains (individual, family, school, and community).
• Develop individualized short- and long-term goals, action plans, and progress monitoring strategies aligned with assessment results, including applicable PYDI tools.
• Meet with participants on a weekly or bi-weekly basis, in person or virtually, based on identified needs.
• Engage parents and caregivers to build rapport and provide ongoing support, referrals, and connections to services; maintain availability during evenings and weekends as needed.
• Provide support services that enhance participant success, including community referrals, employment opportunities, and job retention coaching.
• Assess staff/participants to determine areas of assistance needed and connect them to appropriate internal and external resources.
• Coach participants to act on and achieve long-term educational, training, and employment goals through one-on-one and group-based interventions.
• Monitor, evaluate, and document participant progress; provide guidance, counseling, and motivational coaching to address challenges and revise goals as needed.
• Organize and deliver job readiness and employment preparation activities in individual and group settings.
• Stay informed on current labor market trends to provide timely and relevant employment information.
• Build, maintain, and leverage relationships with community partners, employers, educational institutions, and service providers to enhance wrap-around services.
• Serve as the primary liaison for community partner referrals and coordination of services.
• Ensure timely, accurate, and confidential documentation of participant information in required databases, forms, and reports.
• Perform other duties as assigned.

Knowledge, Skills And Abilities

• Experience providing counseling to diverse adult populations a plus.
• Must have the ability to establish and maintain good working relationships with community partners.
• Must be flexible, multi-task orientated, and able to prioritize job duties with minimal supervision, including flexibility in work hours.
• Must always exercise discretion and confidentiality.
• Must attend required meetings.
• Must have good written and computer skills necessary to perform job duties.
• Must follow all safety procedures and correct safety issues, if possible.
• Able to operate a computer and MS Office software including Word and Excel.
• Able to listen to and understand information and ideas presented through spoken words and sentences and communicate information and ideas in speaking so others will understand.
• Demonstrate responsible behavior, initiative, effort and commitment towards completing assignments efficiently.
• Demonstrate problem-solving skills and pays attention to detail.