Mission 02 (North Conway/495) Bakery - Cake Decorator - Part time

About the role

As a Cake Decorator, you will apply proper decorating techniques and maintain the quality of products by following guidelines. You will prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety/sanitation standards.

Responsibilities

• Customer Service:
  • Provides superior customer service.
  • Takes cake orders from customers by telephone or in person with a high level of accuracy.
  • Answers customer questions regarding products and assists them with selections.
  • Uses suggestive selling techniques to meet customer needs and build department sales.
• Production:
  • Applies proper decorating techniques for each item according to visual training aids (VTAs) to produce quality cakes and pastries.
  • Writes on cakes with icing on request.
  • Reads/executes daily production list through cake flow.
  • Ensures quality control of all products before sending to sales floor per VTAs.
  • Ensures cake product reaches the showcase and tables at prescribed times.
• Food Service:
  • Prepares, packages, and merchandises fresh product effectively.
  • Slices, packages, labels, and rotates products.
  • Records production and shrink to aid in production planning.
• Food Safety:
  • Maintains sanitation in work area.
  • Complies with H-E-B food safety and sanitation standards.
  • Complies with department/store operating procedures.
  • Operates/maintains all equipment properly.

Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience
• Required Knowledge/Skills/Abilities:
  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine).
  • Strong customer service skills.
  • Communication and interpersonal skills.
  • Reading and writing skills.
  • Planning and organizing skills.
• Education: High School Diploma or GED or equivalent
• Licenses/Certifications:
  • Completion of Company Orientation.
  • Safety training.
  • eCommerce Online Ordering training upon hire.

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks.
• Work with customers, staying attentive to their needs.
• Constantly stand, reach at waist, grasp.
• Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills.
• Occasionally be exposed to wet, cold, hot conditions, and loud noise.
• Demonstrate the ability to lift up to 40 lbs.
• Demonstrate the ability to manage in excess of 25 lbs.