Mining Division Manager

Job Responsibilities

• Lead and manage Hiller’s mining operations teams, establishing and setting operational performance objectives and expectations, while providing support and leadership and growth to all branch employees
• Develop and implement operational plans and best practices, specifically to the division, considering revenue and profitability targets by establishing procedures, workflows, and best practices
• Responsible for overseeing, allocating, and properly utilizing all division resources, including manpower, equipment, and materials
• Ensure customer satisfaction is always at the forefront, with a heavy focus on relationship building, nurturing, delivering high-quality services, and promptly addressing customers' concerns if they arise
• Prioritize customer satisfaction to contribute to Hiller's reputation, growth, and profitability in the industry
• Responsible for full scope P&L management of the division. Actively contribute to revenue generation through identifying new business opportunities to drive growth, nurturing customer relationships, and collaborating with the Sales team to secure new business contracts
• Partner closely with Finance to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets, focusing on optimizing operational efficiencies to drive positive impact on division profitability
• Evaluate the financial performance, including revenue, expenses, and profitability to help make informed decisions, identify areas for improvement, and take corrective actions as necessary
• Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted
• Establish quality control measures and ensure compliance with fire and life safety regulations and best practices
• Partner closely with Area General Manager to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets, focusing on optimizing operational efficiencies to drive positive impact on division profitability
• Hold weekly team meetings, monitor project status, monitor finances, ensure change order opportunities are addressed in a timely fashion and project execution and billing status are communicated effectively
• Collaborate with clients, contractors, and divisional leadership to understand project requirements, address concerns, and maintain a high level of customer satisfaction
• Review contracts for interpretation of inclusions/exclusions for construction installation activities
• Keep abreast of industry trends, technological advancements, and regulatory changes related to Fire and Life Safety systems and incorporate them into project management practices

Job Location

This position will be located in Phoenix, AZ, with up to 30% travel to mine locations in Arizona, Colorado and other mining locations.