Milieu Coordinator

About the Role

Be Part of a Historic First! Welcome to the Biobehavioral Health Unit at the Golisano Center for Special Needs. We are proud to be the first pediatric inpatient program in New York State—and only the 18th in the entire United States—dedicated to serving youth with concurrent developmental disabilities and mental health diagnoses. Our specialized unit focuses on the assessment and treatment of severe challenging behaviors, making a life-changing impact on children and their families every single day.

Who We Serve

Our Multidisciplinary Team Provides Compassionate, Evidence-based Care To Youth:

• Ages 5–17
• Diagnoses: Intellectual & Developmental Disabilities (e.g., Autism Spectrum Disorder) combined with Mental Health Diagnoses (e.g., Anxiety, ADHD)
• Clinical Focus: Children engaging in severe challenging behaviors such as aggression, self-injurious behavior, or property destruction that pose a risk of harm to themselves or others

Role Overview

As the Biobehavioral Health Unit Coordinator, you will play a vital leadership role in fulfilling the mission of the Golisano Center for Special Needs. You will lead, train, and mentor our front-line inpatient staff Team Leaders to ensure high-quality care and seamless execution of specialized behavioral treatment plans 24/7. Working closely with Clinical Providers (Psychologists), Licensed Behavior Analysts (LBA), Behavior Specialists, and Behavior Technicians, you will serve as the operational anchor of the unit—fostering a safe, therapeutic, and compassionate environment for patients and staff alike.

Responsibilities

• Leadership & Staff Management:
  • Supervise and mentor direct care inpatient staff providing daily care for children with complex behavioral and developmental needs
  • Manage master unit schedules, shift coverage, and daily patient assignments based on operational needs and treatment plans
  • Act as the point-of-contact for all HR and TA related activities such as position requests, hiring activities, and disciplinary issues
  • Provide ongoing staff coaching, professional development, and disciplinary management as needed
• Clinical Collaboration & Quality Assurance:
  • Partner with LBAs, Behavior Specialists, and Clinical Providers to ensure treatment plans are implemented accurately and consistently across all 24 hours of care
  • Participate in interdisciplinary rounds, patient progress meetings, and parent/family training sessions
  • Uphold the highest standards of patient dignity, safety, and confidentiality always
• Safety & Operational Excellence:
  • Manage, refine, and enforce milieu systems and processes designed to promote maximum safety for patients and staff
  • Serve as a visible, supportive presence on the unit to maintain a positive, therapeutic climate

Qualifications

• Education & Experience:
  • Bachelor’s Degree in Behavior Analysis, Psychology, Business Management, Project Management, Teaching, or a related field + 3 years of relevant experience
  • OR Master’s Degree in Behavior Analysis, Psychology, Business Management, Project Management, Teaching, or a related field + 2 years of relevant experience
• Preferred Qualifications:
  • Certification or Licensure in Behavior Analysis (e.g., BCBA, LBA) highly preferred

Pay

Salary: $80,000 – $95,000 / year (Dependent on Experience per UUP NYS Appointment Scale)

Schedule

Primarily Days but all shifts for operation 24/7/365 report to this role, so you’ll flex as needed. Day/Evening and weekends will be required.

Location

Syracuse, NY

Why Join Us?

• Innovate & Lead: Work at the forefront of pediatric biobehavioral health in a groundbreaking program
• Make a Lasting Impact: Direct-line leadership that empowers staff and transforms the lives of vulnerable youth and families
• Collaborative Environment: Work alongside top-tier behavioral analysts, clinicians, and medical staff in a supportive, multidisciplinary culture

Recruitment Office: Human Resources