Migrant Team Clinical Assistant/Float Clinical Assistant

Essential Job Duties

• Answers telephones promptly, and handles/screens calls courteously, professionally and appropriately, including scheduling of patient appointments as directed and taking messages.
• Greets patients and schedules return appointments.
• Verifies insurance coverage, conducts income determinations and assigns payment category and updates patient information.
• Inputs data in computer in accordance with "Patient Accounting Manual" and GLBHC billing policy.
• Follows Front Desk Manual for procedures.
• Prepares charts for new patients and requests charts from Medical Records Department.
• Retrieves and checks encounter forms for completeness.
• Prepares patients for examination by the physician, including obtaining vital signs and measurements and determining the reason(s) for the patient visit.
• Affords assistance in the exam room when required.
• Cleans and disinfects work area and maintains supplies and equipment on medical bus and in exam rooms.
• Records and maintains accurate clinical data and performs tracking and follow-up functions as assigned.
• Sorts and distributes clinic mail/deliveries as necessary.
• Performs phlebotomy services for the site.
• Prepares and sends specimens to reference labs as appropriate.

Marginal Job Duties

• Fills in for other staff as needed and qualified.
• Affords assistance in the billing process as assigned.
• Affords assistance with errands as assigned.
• Affords assistance to the Migrant Program Manager/Center Manager as necessary.
• Performs other duties as assigned.

JOB SPECIFICATIONS

• Education: Completion of Medical Assisting program, with evidence of training in clinic procedures and duties.
• Licensure: Basic Life Support (BLS) certification required.
• Experience: One year experience in a medical setting preferred. Medical billing experience preferred.
• Skills: Appropriate clinical skills, telephone and computer skills. Bilingual in English/Spanish with ability to write in both languages. Flexible in accepting work assignments and work hours. Ability to respond appropriately and consistently to managerial directives.
• Interpersonal skills: Able to communicate effectively with, and relate to, a diverse population in a professional and courteous manner. Flexible and able to function in a team setting. Ability to respond appropriately to all patients.

Physical Effort

• Medium.

Hours of Work

• Full-time or Part-time, as scheduled.
• Varying, including evening hours required in the Migrant Program.

Travel

• Travel within service area. Reimbursements provided at existing rate of the corporation.