MidMarket Operations Administrator

About the role

This position is responsible for providing administrative support to the General Manager and designated staff members, performing a variety of responsible and confidential duties requiring thorough knowledge of organizational procedures and precedents.

Responsibilities

• Make travel arrangements in a cost-effective manner for designated staff
• Maintain schedules and calendars; arrange meetings; assist in agenda preparation; gather information and contact meeting participants; coordinate division-wide and area-wide recorded Zoom meetings
• Screen telephone calls, visitors, and incoming correspondence; determine which interactions a department head or another staff member/department should handle
• Provide administrative support to the General Manager and designated staff members
• Produce documents using Microsoft Word, PowerPoint, Excel, and Project; prepare graphics and charts
• Coordinate correspondence and assure timely staff response; independently respond to routine letters and general correspondence
• Coordinate routine personnel updates/maintenance, budgetary reporting, expense account documentation, and purchasing/acquisition duties, including securing signatures timely
• Maintain accurate records and provide timely information for various activities supporting the operations leadership team
• Support volunteer activities; in some cases organize, plan, and communicate details of community events to the respective region or teams
• Set up and maintain filing system; update and purge as necessary
• Assemble data for special projects and conduct a high-level review to ensure accuracy of formulas and consistency of reporting
• Identify initial trends and prepare additional data as needed to produce meaningful reports for leadership
• Oversee and participate in special projects as required
• Work closely with other service administrators to create efficiencies and promote through internal communication
• Serve as the single point of contact for facilities maintenance, personnel moves, new hires, and functional problems for the department

Requirements

• High School Diploma or equivalent required
• Associate’s Degree preferred
• Five or more years of experience in related administrative positions
• Secretarial training in an accredited program preferred

Skills

• Proficiency with Microsoft Word, PowerPoint, Excel, and Project
• Ability to prepare graphics and charts
• Strong coordination and scheduling abilities
• Excellent written and verbal communication for correspondence and meeting support
• Record‑keeping and filing system maintenance
• Data assembly, review, and trend identification for reporting
• Capability to handle confidential information and exercise discretion
• Experience supporting volunteer activities and community event coordination

Benefits

• Flexibility – over 80% of Insperity jobs offer flexible arrangements
• Career growth – continuous learning programs, mentorship opportunities, ongoing training
• Well‑being – generous paid time off, top‑tier medical, dental and vision benefits, health & wellness support, paid volunteer hours