Midland 02 (Andrews Hwy) Beer/Wine - Customer Service Rep - Part time

Responsibilities

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

• Stocking: Stocks and rotates items as needed
• Assists with inventory control; loads, unloads, and moves product
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
• Maintains standards in shrink, safety, inventory control, and sanitation
• Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
• Builds, stocks, maintains, and takes down store displays
• Performs the duties of Customer Service Assistant as needed

Additionally, you will provide superior customer service, answer customer questions regarding products, and assist them with selections. You will also merchandise product effectively and use suggestive selling techniques to meet customer needs and build department sales.

Qualifications

To be qualified for this role, you must be at least 18 years old and have a High School Diploma or GED (or equivalent). You must also have strong customer service skills, communication and interpersonal skills, reading and writing skills, and planning and organizing skills.

Physical Demands & Working Conditions

This role requires functioning in a fast-paced, retail environment, performing detailed and precise tasks, and working with customers while staying attentive to their needs. The physical demands vary by department, but may include:

• Constantly reaching at waist, grasping, and pivoting
• Frequently standing, walking, reaching at shoulder, and stooping
• Occasionally sitting, reaching at overhead, bending, squatting, and climbing stairs or ladders
• Exposure to cold, loud noise, and wet conditions
• Lifting and managing weights ranging from 30-135 lbs, depending on the department

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.