Middleware Platform Engineer

Key Responsibilities

• Support, maintain, and optimize enterprise API gateway and middleware platforms in production environments.
• Lead platform engineering, infrastructure administration, and operational support for middleware environments.
• Deploy, install, configure, patch, and maintain middleware infrastructure across multiple environments.
• Respond to production incidents, troubleshoot complex issues, and restore services to steady state.
• Participate in an on-call rotation supporting critical production systems.
• Provision and manage infrastructure using Infrastructure as Code (Terraform) and automation tools (Ansible).
• Execute production deployments, coordinate change management activities, and support release implementations.
• Configure and manage AWS infrastructure, including EC2, S3, Security Groups, and API Gateway.
• Monitor platform health and availability using CloudWatch, Dynatrace, Grafana, and Splunk.
• Perform vulnerability remediation, security patching, and infrastructure maintenance to ensure a secure operating environment.
• Conduct system integration testing and troubleshoot server, middleware, and platform issues.
• Research, evaluate, and recommend infrastructure technologies, software, and hardware improvements.
• Collaborate with development, infrastructure, and operations teams to ensure platform stability and continuous improvement.

Required Qualifications

• 7+ years of experience in middleware platform engineering, infrastructure engineering, or systems administration.
• Proven support experience with enterprise middleware or API gateway platforms in production.
• Hands-on experience with AWS infrastructure, including EC2, S3, and API Gateway; AWS GovCloud experience preferred.
• Strong Terraform skills for infrastructure provisioning and configuration management.
• Proficiency with Ansible for automation and configuration.
• Experience administering middleware platforms such as MuleSoft Runtime or similar.
• Support experience with API gateway technologies and middleware operations.
• Strong incident response and production support background in medium to large enterprise environments.
• Experience with deployment management, change coordination, and security group configuration.
• Knowledge of vulnerability remediation practices.
• Able to support multiple environments while maintaining high availability and system reliability.
• Willingness to participate in an on-call support rotation.

Preferred Qualifications

• Supporting MuleSoft infrastructure and runtime environments.
• Experience developing or deploying APIs.
• Familiarity with MuleSoft API development and policy implementation.
• Experience working in highly regulated enterprise environments.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience.