Midas - Automotive Assistant & Service Managers

Join the world's largest Midas franchisee, now proudly part of the Mavis Tire family! Put your career into high gear with Auto Systems Centers, combining our rich history in the automotive industry with the support and stability of Mavis's national platform. We are seeking full-time Assistant & Service Managers for our state-of-the-art service, repair, and tire center in Glenville, NY.

Why You'll Love Working With Us

• Competitive Weekly Pay: Guaranteed base pay plus significant weekly bonus potential.
• Work-Life Balance: 5-day work week with Sundays and one other weekday off.
• Invested in Your Future: 401(k) retirement savings plan with an employer match.
• Comprehensive Benefits: Health, dental, vision, and life insurance coverage.
• Paid Time Off: Paid vacations, paid holidays, and general PTO.
• Career Growth: A commitment to promoting from within.
• Uniform Support: We cover uniform expenses.

About the Assistant Manager Role

As a future leader of Midas, the Assistant Manager supports the Store Manager to ensure each Midas retail location operates efficiently, safely, and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures, and standards, scheduling mechanics/technicians work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.

About the Service Manager Role

The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians, and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience, and strive to meet customer expectations.

Responsibilities

• Enforce established policies, procedures, and standards.
• Schedule mechanics/technicians work.
• Manage outside orders.
• Ensure quality and timely completion of jobs.
• Meet customer expectations and ensure safety of team members.
• Assist customers with tire selections and recommend necessary under-car repair services.
• Direct workflow of Mechanics, Alignment Technicians, and Tire Technicians.
• Stage vehicle repair/maintenance work.
• Communicate directly with customers to assess needs and provide information on repairs and maintenance.
• Drive sales initiatives and ensure customer satisfaction with in-store experience.

Requirements

• At least 2 years of experience/training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
• Must be at least 18 years old and authorized to work in the U.S.
• Ability to stand, walk, bend, and lift/move items weighing over 50 pounds.

Skills

• Dependability
• Teamwork
• Providing quality service in a fast-paced environment

Benefits

• Competitive weekly pay with guaranteed base pay and bonus potential
• 401(k) retirement savings plan with employer match
• Health, dental, vision, and life insurance coverage
• Paid vacations, holidays, and general PTO
• Uniform expenses covered

Schedule

• 5-day work week with Sundays and one other weekday off