Mid-Market Specialties Leader

Summary of Role

Health & Benefits North America (H&BNA) is seeking a MidMarket Specialties Leader to play a pivotal role in driving the strategy, growth, and delivery of specialty capabilities across the MidMarket segment.

The Role

• Develop and execute the Mid‑Market specialty strategy to support segment growth objectives, market positioning, and client value propositions
• Partner with Regional, MidMarket leaders, Large Market specialty leaders, and the Strategy & Specialty leader to ensure specialty solutions meet evolving segment needs
• Drive innovation and differentiation across specialty offerings for the MidMarket, including the development and deployment of scalable solutions and intellectual capital
• Maintain senior-level relationships with carriers, vendors, and strategic partners, leveraging market influence to shape solutions and advocate for client needs while strengthening WTW’s standing and strategic position externally
• Maintain accountability for specialty performance outcomes, including revenue growth, margin contribution, and key performance indicators
• Monitor specialty financial performance in partnership with finance and operations leaders, identifying risks and opportunities to improve results
• Own the MidMarket specialty talent model, including recruiting strategy, leadership development, succession planning, and colleague development and engagement
• Establish clear accountabilities and performance expectations for specialists that drive independent thinking, individual ownership, intellectual rigor, and client impact
• Build a strong pipeline of specialty talent for the MidMarket to support current and future business needs
• Foster a culture of purposeful collaboration, knowledge sharing, and continuous development across specialty communities
• Work collaboratively with region leaders, office local leaders, and specialty leaders to align priorities and deliver integrated client solutions for the MidMarket
• Serve as a trusted advisor and escalation point for specialty-related client, talent, and delivery matters for the MidMarket
• Act as a visible leader who models WTW values, inclusive leadership behaviors, and accountability
• Ensure effective partnership with the Large Market Specialties Leader to maintain a singular (One H&B) position that guides our specialty and expertise mantra to the market

Qualifications

• Minimum of 15+ years of industry experience driving significant direct and successful client consulting
• Proven senior leadership experience with accountability for people, strategy, and business outcomes (at least one prior WTW leadership role preferred)
• Multi‑specialty background with demonstrated expertise and success across complex engagements
• Strong track record of developing leaders and managing teams at scale
• Demonstrated success in recruiting, developing, and retaining high performing talent
• Strong business and financial acumen with experience managing KPIs and performance outcomes
• Executive presence with well-developed written and verbal communication skills
• Ability to collaborate effectively across regions, segments, and specialty areas
• Comfortable operating in ambiguity and leading through change
• Demonstrated commitment to and embodiment of WTW values