Mid-Market Sales Representative

About the role

Dedicated to making a difference in law enforcement agencies across the U.S., our mission is to transform policing by elevating officer performance with a preventative-based early intervention system. Driven by data science and powered by machine learning, our offering analyzes officer performance data in order to identify potentially problematic behavior. In partnership with the University of Chicago, we’ve developed the world’s largest multi-jurisdictional officer performance database, and the only research-driven, evidence-based early intervention system available in policing today. We’re also the only provider of a fully integrated, cloud-based Software-as-a-Service (SaaS) platform that simplifies essential policing workflows. This platform is designed to be a single-source solution for all operational needs, driving extensive efficiency gains and providing best-in-class advanced analytics and insights. Benchmark Analytics provides a comprehensive, all-in-one solution that is advancing police force management through state-of-the-art technology and market-leading data and analytics.

Benchmark Analytics already partners with some of the largest police departments in the country, and we're now launching a Mid-Market segment to bring that same impact to police departments of every size, and we're hiring the first few people to build it. This is a true ground-floor opportunity, and a full-cycle role with a strong emphasis on outbound prospecting and new customer acquisition. There is no established mid-market playbook yet; you will help build it alongside the VP, Mid-Market Sales. We're looking for a proven SaaS salesperson who knows how to hunt for new business, self-generate pipeline through consistent outreach, and is drawn to the chance to shape a new motion rather than execute one that already exists, backed by a company with real, proven traction at the enterprise level. This person should be comfortable demonstrating software and excelling in an environment where activity, accountability, and results matter.

Responsibilities

• Build and manage a healthy pipeline of Mid-Market opportunities through consistent outbound prospecting.
• Own the full sales cycle from initial prospecting and discovery through software demonstrations, proposal, negotiation, and close.
• Build relationships with multiple stakeholders throughout the sales process and develop champions within prospective accounts.
• Maintain consistent sales activity while effectively managing multiple opportunities at different stages of the sales cycle.
• Maintain accurate pipeline, activity, opportunity, and forecasting information within Salesforce.
• Meet or exceed established sales goals and performance metrics.
• Work closely with the team to actively shape the mid-market sales playbook, messaging, and process as we learn what works.

Qualifications

• 2+ years of successful SaaS sales experience.
• Demonstrated track record of sales achievement, including consistently meeting or exceeding sales goals and/or recognition as a top producer.
• Direct experience selling in an early-stage, or newly-launched motion – not just working within one that was already built.
• Comfortable operating without a mature playbook, established case studies, or reference customers, and motivated to create those assets rather than rely on them.
• Ability to thrive in a growing organization where sales processes and best practices continue to evolve.
• Self-motivated, competitive, coachable, and comfortable being held accountable to activity and performance metrics.
• Proven experience generating new business through