Mid-Market Sales Engineer

About the role

Lenovo, a global technology powerhouse with $83 billion in revenue, is seeking a Sales Engineer or Technical Client Advisor (TCA). In this role you will serve as the primary technical liaison between Lenovo and its clients, delivering customized solutions, addressing technical inquiries, and ensuring successful implementation and optimization of Lenovo’s products and services. You will work closely with both clients and internal teams to provide outstanding service and support, blending technical expertise with a strong understanding of client needs and business opportunities.

Key Responsibilities

• Engage with clients to understand their technical requirements, challenges, and goals.
• Provide expert guidance on integrating, customizing, and utilizing Lenovo’s products or services.
• Collaborate with internal teams—including sales, development, and support—to address client needs and feedback.
• Cultivate strong relationships with clients, ensuring high satisfaction and loyalty.
• Stay informed on emerging technologies and Lenovo’s strategies to address them.
• Collect and relay customer feedback on current products to Lenovo Business Units to inform future product improvements.
• Develop and maintain relationships with Lenovo sales teams and serve as a support specialist.
• Assist in managing the sales process with Lenovo sellers and build new relationships with decision‑makers involved in solution choices.

Basic Requirements

• BA/BS degree or relevant technical background/certification.
• 5+ years of experience in a technical sales or consultative support role.
• Strong relationship‑building and team‑building skills.
• Proven ability to manage multiple projects and prioritize tasks effectively.
• Proven experience in acquiring new business and managing relationships within existing accounts.

Preferred Requirements

• Demonstrated high performance and a track record of success.
• Strong technical problem‑solving skills with the ability to analyze and resolve complex issues.
• Excellent communication and interpersonal skills, capable of explaining technical concepts to non‑technical stakeholders.
• Previous experience as a sales engineer is highly desirable.