Mid Market Edge Connected Solutions Delivery Lead for Planning (Kinaxis)
About the role
The Mid-market team at Connected Solutions is seeking a Delivery Lead to oversee delivery execution across multiple programs/engagements, ensuring quality outcomes, client satisfaction, and strong team performance. This role collaborates with Sales and Solution teams to standardize and accelerate delivery by building reusable solution assets and templatized solution offers that improve speed to value.
Responsibilities
Lead end-to-end delivery execution across multiple programs or engagements (MM Fulfillment portfolio), ensuring delivery excellence and measurable outcomes.
Manage planning, delivery governance, escalations, and delivery risk across programs.
Ensure consistent delivery standards, operational discipline, and continuous improvement.
Develop and grow talent by coaching teams, reinforcing delivery best practices, and partnering with HR/leadership on capability building.
Partner with client stakeholders and internal functions to drive adoption of change and stabilize delivery performance.
Identify repeatable delivery patterns and convert them into solution assets, including: delivery accelerators, reusable components, playbooks, reference architectures, and tooling approaches.
Build and maintain templatized Fulfillment solution offers (where applicable), enabling faster proposal responses and reduced time-to-start for new engagements.
Promote standardization across delivery methods to improve predictability, cost, and quality.
Support innovation initiatives that improve delivery throughput while maintaining risk controls.
Solutioning & Sales Collaboration (Proposals): Collaborate with Sales, Solution Architecture, and other bid teams to shape delivery strategy during pursuits. Support proposal development by contributing: delivery approach, governance model, staffing logic, and implementation plan differentiators tied to reusable assets/accelerators and known delivery methods. Support and lead Orals.
Support Q&A responses by coordinating with SMEs and ensuring consistent messaging across stakeholders.
Requirements
Minimum 10 years experience leading delivery for small and large-scale transformation programs (or multiple concurrent programs) including demonstrated success with multi-functional stakeholder management, including client executives and internal leadership.
Minimum of 10 years of experience in WMS, logistics, or fulfillment technology.
Minimum of 10 years of experience leading large, complex WMS transformation programs in a client-facing capacity.
Minimum 10 years native SaaS Kinaxis Maestro solution.
Minimum 10 years experience supporting bids (RFP/RFI), proposals, and/or orals in enterprise environments including experience building reusable assets, accelerators, or offerings that improve speed and predictability.
Minimum 10 years experience delivery governance, risk management, and program planning.
Bachelor's degree or equivalent (minimum 12 years) work experience.
If Associate’s Degree, must have minimum 6 years work experience.
Technical Background in native SaaS Kinaxis Maestro solution is preferred.
Experience with solution architecture concepts (end-to-end, multi-service solution design).
Experience in operations mobilization / transition setups for new outsourcing or transformation engagements.
Demonstrated metrics-driven improvement (quality, delivery predictability, cost efficiency, etc.).
Qualifications
Minimum 10 years experience leading delivery for small and large-scale transformation programs (or multiple concurrent programs) including demonstrated success with multi-functional stakeholder management, including client executives and internal leadership.
Minimum of 10 years of experience in WMS, logistics, or fulfillment technology.
Minimum of 10 years of experience leading large, complex WMS transformation programs in a client-facing capacity.
Minimum 10 years native SaaS Kinaxis Maestro solution.
Minimum 10 years experience supporting bids (RFP/RFI), proposals, and/or orals in enterprise environments including experience building reusable assets, accelerators, or offerings that improve speed and predictability.
Minimum 10 years experience delivery governance, risk management, and program planning.
Bachelor's degree or equivalent (minimum 12 years) work experience.
If Associate’s Degree, must have minimum 6 years work experience.
Technical Background in native SaaS Kinaxis Maestro solution is preferred.
Experience with solution architecture concepts (end-to-end, multi-service solution design).
Experience in operations mobilization / transition setups for new outsourcing or transformation engagements.
Demonstrated metrics-driven improvement (quality, delivery predictability, cost efficiency, etc.).
Skills
Strong leadership and project management skills.
Excellent communication and collaboration abilities.
Proven ability to manage multiple projects simultaneously.
Experience with WMS, logistics, or fulfillment technology.
Native SaaS Kinaxis Maestro solution experience.
Ability to build and maintain templatized solution offers.
Experience with solution architecture concepts.
Experience in operations mobilization / transition setups.
Metrics-driven improvement skills.
Benefits
Here’s What You Need:
Minimum 10 years experience leading delivery for small and large-scale transformation programs (or multiple concurrent programs) including demonstrated success with multi-functional stakeholder management, including client executives and internal leadership.
Minimum of 10 years of experience in WMS, logistics, or fulfillment technology.
Minimum of 10 years of experience leading large, complex WMS transformation programs in a client-facing capacity.
Minimum 10 years native SaaS Kinaxis Maestro solution.
Minimum 10 years experience supporting bids (RFP/RFI), proposals, and/or orals in enterprise environments including experience building reusable assets, accelerators, or offerings that improve speed and predictability.
Minimum 10 years experience delivery governance, risk management, and program planning.
Bachelor's degree or equivalent (minimum 12 years) work experience.
If Associate’s Degree, must have minimum 6 years work experience.
Technical Background in native SaaS Kinaxis Maestro solution is preferred.
Experience with solution architecture concepts (end-to-end, multi-service solution design).
Experience in operations mobilization / transition setups for new outsourcing or transformation engagements.
Demonstrated metrics-driven improvement (quality, delivery predictability, cost efficiency, etc.).
Pay
Annual Salary Range: $132,500 to $302,400
Schedule
Travel may be required for this role. The amount of travel will vary from 25% to 75% depending on business need and client requirements.