Mid-Level Instructional Designer-Real Estate

About the role

USAA seeks a Mid-Level Instructional Designer to join the Real Estate Lending Operational Change Management Team. This role plays a crucial part in shaping learning experiences that support USAA Real Estate Lending.

Responsibilities

• Partner with business SMEs to analyze needs and design engaging learning solutions.
• Develop and manage timelines and milestones for learning curriculum.
• Collaborate with internal business partners to align curriculum solutions with business priorities and strategy.
• Create learning objectives, storyboards, and design documentation.
• Ensure consistency, quality, and appropriate use of course content guidelines.
• Manage third-party vendor relationships to provide learning solutions.
• Apply understanding of the business, products, and processes to reshape content for changing needs.
• Review work in partnership with contract designers to ensure deliverables align with business requests.
• Collaborate with Learning Performance Consultants to gather information and provide design recommendations.
• Identify, measure, monitor, and control risks associated with business activities in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• 4 years of progressive work experience in instructional design projects, including knowledge and application of instructional design methodologies and multi-media development technologies.
• Proficient in 'Articulate Storyline, Rise and Review 360', VYOND, and other Rapid Learning & Development tools.
• Experience in creating professional PowerPoint presentations for executive-level audiences and key stakeholders.
• Experience with JIRA/JWM.
• Background in Real Estate Lending.
• Proven track record balancing multiple projects in a flexible work environment, showcasing strong collaboration in a matrixed environment.

Qualifications

• Experience in developing creative and professional PowerPoint presentations for executive-level audiences and key stakeholders.
• Experience with JIRA/JWM.
• Background in Real Estate Lending.
• Proven track record balancing multiple projects in a flexible work environment showcasing strong collaboration in a matrixed environment.

Skills

• Understanding of the business, its products, and processes to reshape content for changing needs.
• Ability to collaborate with internal business partners and third-party vendors.
• Proficiency in instructional design methodologies and multi-media development technologies.
• Experience with rapid learning and development tools.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k).
• Pension plan.
• Life insurance.
• Parental benefits.
• Adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Variety of wellness programs.
• Career path planning and continuing education.

Pay

The salary range for this position is: $69,920- $133,620.

Schedule

This position will be based out of San Antonio; TX, Plano; TX, Charlotte; NC, Colorado Springs; CO, Tampa; FL or Phoenix; AZ. Relocation assistance is not available for this position.