Mid-Level Fraud Strategy Analyst

About the role

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. We are proud to support active-duty military spouses; roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

As a dedicated Mid-Level Fraud Strategy Analyst, you will be accountable for driving USAA's overall fraud strategy, policies, and analytic capabilities for fraud rules management. This role collaborates with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment, and actively participates in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. Relocation assistance is not available for this position.

Responsibilities

• Serve as an expert in at least one area of focus within fraud space to develop solutions for complex problems that align with the business's strategic direction and objectives.
• Actively participate in and may take ownership of analyses or business strategy initiatives using innovative/quantitative analytical approaches.
• Evaluate and validate fraud detection logic by interpreting complex data sets to ensure that the rules being implemented are configured in the strategy engines as intended and aligned with risk mitigation objectives.
• Utilize different ways to analyze fraud trends and fraud strategy terminology by evaluating and validating new fraud rules along with strategy engine configurations; utilize data modeling techniques (e.g., cluster analysis, anomaly detection) and visualization tools to evaluate strategy effectiveness and recommend enhancements for risk mitigation.
• Consult with the business to understand the business direction, environment and strategies for supported domains/clients; gather requirements to recommend solutions.
• Advocate for self and teammates to encourage the growth of direct and indirect peers toward continual technical and soft skill progression.
• Serve as a resource for mathematical skills, business product knowledge, and/or Fraud knowledge.
• Ensure business risks are effectively identified, measured, and controlled by implementing and validating rules and implementing these rules by leveraging different strategy engines to enforce compliance policies and procedures.

Requirements

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• 4 years of experience in Fraud supporting and participating in stakeholder consultation, needs assessment, requirement translation and prescription of technology solutions.
• Previous experience gathering business requirements and applying business rules to recommend technology solutions.
• Demonstrated experience use and knowledge of fraud strategy rules to reduce or mitigate loss and fraud exposures.
• Experienced utilization of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
• Knowledge of bank laws and regulations related to money movement and/or payments, including but not limited to Reg E, Reg CC, UDAAP, FACTA and Reg Z.
• Strong written and verbal communication skills, with demonstrated ability to synthesize data and clearly reporting findings.
• USAA does not provide visa sponsorship for this role; candidates who will need immigration support (e.g., H-1B, TN, STEM OPT Training Plans) at any time should not apply.

Qualifications

• US military experience gained through military service or gained as a military spouse / domestic partner.

Pay

Compensation range: $85,040 - $162,550. USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits

• Comprehensive medical, dental and vision plans
• 401(k) and pension
• Life insurance
• Parental benefits and adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education assistance

Schedule

This role is remote eligible in the continental U.S. with occasional business travel. Individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.