Mid Cities Service - Cross Functional Rep - Part time

About the role

As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.

Responsibilities

• Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
• Uses suggestive selling techniques to meet customer needs and build department sales
• May make regular product announcements to inform customers
• Works a flexible schedule to accommodate shifts of different departments
• Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
• Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
• Builds, stocks, and maintains displays and fixtures
• Assists with inventory control; loads, unloads, and moves product
• Slices, packages, labels, rotates, merchandises, culls, and prices product
• Gains knowledge of multiple departments; applies understanding of processes / policies
• Complies with Store and department SOPs, policies, and applicable laws
• For the Service cross functional team, works as a Checker when not performing Cross Functional duties
• Ensures compliance with departmental / Store SOPs for food safety and sanitation
• Properly operates and maintains all equipment
• Cleans / sanitizes sales floor, display cases, prep areas, and equipment

Qualifications

• Age Requirement: 18+
• Work Experience: 6+ months of experience in H-E-B Store operations - Required
• Education: HS Diploma or GED or equivalent - Required
• Licenses/Certifications: Completion of Company Orientation and Safety Training - Required

Physical Demands & Working Conditions: Function in a fast-paced, retail environment, requiring detailed and precise tasks; work with customers, staying attentive to their needs; work flexible schedules to accommodate differing department shifts. Perform the following, based on your Department: Bakery Constantly* reach at waist, grasp Frequently stand, walk, reach at shoulder, bend Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs**Dairy / Frozen / Grocery / Market: Constantly* reach at waist, grasp Frequently stand, walk Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold conditions, loud noise DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs** FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs** GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs** MARKET: Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs**Deli: Constantly* reach at waist, grasp Frequently stand, walk, stoop Occasionally reach overhead, reach at shoulder, reach at knee