Microsoft Systems Engineer

Responsibilities

• Plan, provision, and maintain on-premise hardware and server infrastructure
• Perform system upgrades, patching, and lifecycle management for infrastructure and ERP-supporting systems
• Cook up with ERP vendors on projects, upgrades, and support tickets
• Maintain and improve infrastructure using automation tools and scripting
• Sustain and support systems backing Microsoft Dynamics Great Plains, including Windows Server and SQL Server components
• Participate in an on-call rotation using PagerDuty to respond to and resolve incidents
• Troubleshoot and resolve complex infrastructure and system issues across multiple layers
• Respond and resolve complex infrastructure and ERP-related issues as needed
• Maintain accurate documentation, runbooks, and operational procedures
• Contribute to infrastructure modernization and reliability initiatives
• Partner closely and support Corporate Finance, vendors, and development teams to ensure system availability and performance

Requirements

• Strong ability to communicate clearly and collaborate effectively
• Comfortable working in an Agile environment, tracking work and progress
• Proactive mindset with a strong desire to learn, improve, and automate
• Ability to follow established standards, procedures, and best practices
• Demonstrates strong customer empathy and a service-oriented mindset when supporting critical systems and stakeholders
• High sense of quality, ownership, and accountability
• Capable of proposing and implementing custom in-house solutions to meet business needs

Qualifications

• Strong experience administering Windows Server environments (2016-2022)
• Experience supporting on-premise Microsoft infrastructure, including: DNS, Group Policy, File services, and high availability solutions
• Experience supporting ERP systems, preferably Microsoft Dynamics Great Plains SQL Server administration fundamentals (backups, maintenance, performance basics)
• Experience with virtualization and IaaS technologies (VMware, Hyper-V, Proxmox, or similar)
• Infrastructure automation and configuration management experience (Ansible, Puppet, or similar)
• Scripting experience using PowerShell, Bash, and/or Python
• Understanding of Git workflows and version-controlled infrastructure
• Experience with monitoring, alerting, and logging systems
• Experience with debugging and maintaining custom infrastructure tooling or scripts

Skills

• Hands-on experience with physical data centers and server hardware
• Exposure to container infrastructure (Docker, Kubernetes)
• Infrastructure-as-code practices
• Experience with authentication systems (Active Directory, LDAP, OIDC)
• Experience with metrics visualization platforms and observability tooling

Benefits

• Full medical, dental, life, and disability insurance plans that can be tailored to your specific needs and the needs of your family
• A competitive 401(k) retirement savings program matched by Power
• Competitive salary
• All the tech you need - We'll pay for whatever hardware and software you need to work and make sure you're regularly upgraded to the latest versions
• Personal development - We provide books, courses, and conferences
• Paid parental leave - When the time comes to welcome a new member of the family, we offer paid parental leave
• 3 events per year focused on internal development and improvement

Pay

TBD

Schedule

TBD