Microsoft Modern Work Senior Associate

About the Role

We are the leading provider of professional services to the middle market globally, with a purpose to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience, enabling us to deliver world-class audit, tax, and consulting services. We are seeking a Senior Microsoft Modern Workplace Engineer to join our national team, taking ownership of our offerings around Microsoft’s Modern Workplace suite for key clients across North America.

Responsibilities

• Lead customers in their transition to the Modern Workplace, including Windows 10, Enterprise Mobility and Security, and Office 365.
• Design, implement, and configure M365 E5 components for clients.
• Develop standard project delivery guides, tools, and training for technical and non-technical staff.
• Create strategic roadmaps for clients to enable adoption of the full stack of Microsoft 365 E3/E5.
• Serve as a business advisor, providing timely and high-quality client service to mid-market clientele.
• Act as a national resource and escalation point for projects across all regions.
• Draft statements of work (SOWs) to support client project goals and outcomes.
• Identify and escalate cross-selling opportunities across the RSM portfolio.
• Establish rapport and trust with key client decision-makers.

Qualifications

• 3-5 years of hands-on technical experience with Office 365 and Office Collaboration products/services (Exchange Online, Azure AD, SharePoint Online, Teams, OneDrive for Business, Intune, O365 Groups).
• High-level expertise in identity, authentication, security, privacy, and compliance requirements, integrated into cloud and hybrid solutions.
• Excellent verbal, written, and interpersonal communication skills.
• Technical breadth in cloud, hybrid infrastructures, architecture designs, migrations, and industry standards.
• Client-oriented mindset and willingness to travel 15-20% (1-2 days per month).
• Advanced problem-solving skills and ability to multi-task across projects.

Preferred Qualifications

• Middle-market scale experience with cloud/hybrid infrastructures and architecture design.
• Senior-level experience with Windows OS (Windows 10, Server 2012+), Group Policy configurations, and Microsoft Azure Services.
• Previous IT consulting/managed services experience with middle-market clients.
• Office 365/Microsoft 365 design experience.
• Microsoft certifications (MS-100, MS-101, MS-500, AZ-900) or similar.
• Scripting experience (PowerShell, Batch, VBScript).

Pay

Compensation Range: $85,100 - $161,700. Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.