Microsoft Dynamics 365 Customer Engagement Manager
Key Responsibilities
- Planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle.
- Establishing Cost Benefit Analysis through required phases of the project.
- Communicating regularly to Program Director and stakeholders the project status, risk, and issues.
- Project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets.
- Managing approved objectives, budget, schedule, resources, and deliverables that support the business goals.
- Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology.
- Managing all aspects of CE implementations.
Basic Qualifications
- Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development.
- Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE.
- Proven leader with the ability to assemble, lead, and motivate high performing teams.
- Proven business facing skills.
- Solid understanding of financial analysis and planning.
- Strong understanding of technology, ability to learn new technologies and apply them.
- Prior experience in influencing, leading teams and driving change.
Preferred Qualifications
- Superior verbal and written communication skills.
- Strong stakeholder management skills.
- Strong critical thinking and problem-solving skills.
- Intermediate to advanced Microsoft Office skills.
- Proficient with MS Project or related tool.
- PMP certification desired.
At RSM
RSM offers a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders).
If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders).
For those living in California or applying to a position in California, please click here for additional information.
RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders).
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.