Microsoft Dynamics 365 Business Applications - Client-Facing Senior Technical Architect

Job Description

As a Client-Facing Senior Technical Architect specializing in Dynamics 365 ERP implementations, you will spearhead the design and delivery of transformative, high-value solutions for Crowe clients. This role demands technical leadership, ensuring exceptional quality, seamless execution, and client satisfaction across complex projects.

• Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault).
• Select and apply the right integration patterns (Dual-write/Dataverse, OData, DMF, File/Batch, Event-driven, API-first) and design secure, versioned APIs.
• Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse-ready models, Power BI semantic models) to enable reporting, automation, and AI.
• Embed non-functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria.

Key Responsibilities

Serve as the primary client-facing technical lead from discovery through go-live and hypercare; guide backlog, scope, estimates, and technical risk mitigation. Lay the foundation for delivery by setting up environments, integration patterns, security, and DevOps pipelines that enable teams to deliver features quickly and safely. Ensure technical deliverables meet rigorous quality standards, align with strategic objectives, and foster a referenceable client experience that strengthens Crowe’s reputation.

• Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation.
• Proactively identify and pursue opportunities for collaboration with broader Crowe Technical specialists and Microsoft FastTrack to enhance project outcomes.
• Build ERP and integration solutions that surface the right data in the right way, enabling Copilot, reporting, and advanced analytics. Embed automation and intelligence into processes to improve efficiency, quality, and decision-making. Help clients adopt Copilot and AI capabilities in a controlled, value-driven manner, balancing innovation with compliance and security.
• Shape proposals/SoWs, lead client demos and technical deep-dives, and contribute to estimates and delivery approaches. Create reusable accelerators, reference architectures, and best-practice playbooks, mentor engineers and consultants.

Qualifications

• Mandatory: 8+ years designing and delivering enterprise solutions on Microsoft platforms; 5+ years with D365 F&O/AX and/or CE (at least 2–3 full cycle implementations in an architect or lead role). Bachelor's degree Hands on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS. Proven architecture experience across Power Platform (model-driven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid). Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, message-based patterns). Demonstrated ownership of non-functional design (security, performance, resiliency, observability) with measurable SLOs and test strategies. Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests). Strong grasp of security & governance (Entra ID, RBAC, DLP, environment strategy). Microsoft certifications (one or more): Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert / Azure Solutions Architect Expert
• Nice-to-Have: Experience with Dataverse/Dualwrite, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth. Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns. People management experience: team leadership, coaching, performance feedback, and resource planning Excellent client communication (executive ready storytelling, clear tradeoff articulation) and consulting acumen (scope, estimates, risk/issue mgmt.)

Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

About Crowe

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable. We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.