Microsoft 365 Lead Architect

About the role

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. This integrated approach to customer service, creativity, and technological excellence enables employee productivity, business analytics, and process excellence.

Responsibilities

• Own the technical strategy, architecture, and roadmap for Microsoft 365 services across the enterprise
• Manage the health, performance, and availability of core services including: Exchange Online (mail flow, routing, hybrid integrations), Microsoft Teams (collaboration, voice, meetings, external access), OneDrive for Business (sync, sharing, storage lifecycle)
• Ensure scalable, secure, and compliant platform operations aligned with enterprise standards
• Lead design, configuration, and optimization of Microsoft 365 tenant and workloads
• Modernize across: Messaging infrastructure (Exchange Online + hybrid), Unified Communications (Teams platform), Storage and collaboration (OneDrive, SharePoint integration)
• Oversee L2/L3 engineering support and escalation management for complex issues
• Establish automation and operational efficiencies across provisioning, monitoring, and lifecycle management
• Partner with security teams to implement controls across the M365 ecosystem, including: Microsoft Purview (DLP, retention, information governance), Identity and access controls (Conditional Access, Zero Trust alignment)
• Support enterprise initiatives for data lifecycle management and regulatory compliance
• Evaluate and adopt next-gen Microsoft capabilities, including: Agent365 / AI agents and automation frameworks, Microsoft Frontier and AI-driven platforms, Copilot integration across M365 workloads
• Drive enterprise readiness for agentic AI, automation, and intelligent workflows
• Align platform capabilities with future digital workplace and AI strategy
• Establish and maintain governance frameworks, standards, and SOPs for M365 services
• Define and enforce RACI, policies, and lifecycle controls
• Lead cross-functional governance with: Cybersecurity, Compliance / Legal, Infrastructure and Application teams
• Lead and mentor engineering teams and external vendors

Qualifications

• Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 years.
• 8+ years experience in Microsoft 365 / Office 365 platform engineering
• Deep expertise in: Exchange Online (mail flow, hybrid, security), Microsoft Teams (collaboration, voice, policy management), OneDrive & SharePoint integration
• Strong knowledge of: Microsoft Purview (DLP, retention, data governance), Identity & access management (Entra ID, Conditional Access), Proofpoint / email security ecosystems, Hybrid Exchange environments, Automation tools (Power Platform, scripting)
• Prior experience in M&A integration or global IT transformations
• Experience managing large-scale enterprise environments (10K+ users)
• Emerging Tech & Innovation: AI-enabled workplace solutions (Copilot, automation platforms), Agent-based architectures and enterprise AI workflows, Strong understanding of modern digital workplace transformation trends
• Proven ability to: Lead global engineering and operations teams, Manage platform roadmaps and execution at scale, Drive operational excellence and service reliability

Skills

• Strong stakeholder management and executive communication
• Ability to operate in ambiguity and drive transformation initiatives
• Collaborative leadership with focus on shared accountability and outcomes

Benefits

Base Pay Range: $111,100.00 - $188,900.00 Annually

Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training.

We are committed to complying with all applicable federal and state minimum wage requirements where applicable.

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