MH Operation Lead

Primary Responsibilities

• Responsible for Hub operations and resolution of Hub orders and processes in a timely manner
• Provide direction, organize and delegate work and ensure execution related to leading HUB related team members (Hub /Loop Drivers and Hub Inventory Specialist)
• Review Hub orders, pulling parts, stage product, finalize paperwork
• Interaction with internal and 3rd party Drivers on paperwork, instructions
• Engage store to facility network to determine part sourcing and logistics solutions, work with ordering store for fulfillment options if unavailable in network
• Work with GM, DM and CSC support for proper inventory mix and levels
• Inventory accuracy and functions as it relates to the parts department and HUB inventory to include- Onhand accuracy of inventory, shrink results, Cycle Counts, Outages, Planograms, Maxi changes, Price Changes, Front & Face, Truck lead
• Manage and comply with all Hub records and all paperwork policies and procedures
• Urgently communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leader(s)
• Lead stocking activities from replenishment orders, to include scanning in product and ensuring completion within 24 hours

Secondary Responsibilities

• Add additional inventory activities including Overstocks, Callbacks, Resets
• Afford assistance with Front Room Inventory Functions
• Afford assistance with cores and defects Fixed Activities: Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Afford assistance with MOD and other store related actions

Success Factors

• Friendly communication
• High attention to detail

Essential Job Skills Necessary for Success

• Necessary for success as a Hub Operations Manager must be competent at oral and written communications and handle basic math computations
• Should have prior retail experience, including basic merchandising and inventory management skills
• Able to drive forklift, if certified and applicable, and use a hand truck and pallet jack
• Should be well mannered, neat in appearance and possess the ability to meet and deal with the public in an unbiased manner
• Prior work records should demonstrate stability and performance results
• Scheduling factors necessitate that the individual should be able to come to work on short notice, and/or work flexible hours including nights and weekends
• Immediately report to General Manager and/or District Manager any violation of company policy or procedure

Success Factors

• Previous work records should demonstrate stability and performance results
• Scheduling factors necessitate that the individual should be able to come to work on short notice, and/or work flexible hours including nights and weekends

Success Factors

• Prior work records should demonstrate stability and performance results
• Scheduling factors necessitate that the individual should be able to come to work on short notice, and/or work flexible hours including nights and weekends

Physical Demands

• While performing the duties of this job, the employee will predominantly be walking or standing
• The employee is required to be able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
• The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
• The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
• The noise level in the work environment is usually moderate

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation
• While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades
• The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
• The noise level in the work environment is usually moderate