Mgr, Tech Service

We need to output HTML fragment with sections only when there is real specific content. Must use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Also must not create sections with filler like "commensurate with experience". We need to extract relevant content. Let's parse the posting. First part: "Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."" That's about company description; could be "About the role"? Actually "About the role" is typical heading for role description. But we have a job summary later. "Job Summary Subject matter expert in pest control strategies for specified market segment/s and LOBs, responsible for developing, and supporting Operations with implementation of best of breed service delivery protocols and processes. Supports Operations in the resolution of service quality issues, pest infestation, and customer satisfaction issues through data analysis, site assessments, troubleshooting, coaching, development and deployment of corrective action plans. Coaches and develops pest control knowledge and acumen of Operations leaders to enable development and coaching of Technicians. Key Performance Indicators ESR Rate Claims Rate Escalation Rate, time(days) on escalation Material Usage/FSP Compliance Rate Material Cost Revenue % CVC NPS Customer Retention Colleague Retention" That's job summary and KPIs. Then "Principal Duties and Responsibilities" list many bullet-like sentences. Then "Candidate Summary Required Experience ExperienceFour year college biological science degree in entomology or related sciences is preferred, but not required. Board Certified Entomologist (BCE) or ACE preferredA minimum 5 yrs. of related structural pest management experience required.2 years+ of Structural Pest Management field experience1 years+ management experience requiredSkillsStrong project management skillsStrong change management skills Written and verbal communication skills, including delivery of formal presentationsQuantitative and qualitative analytical skills Required Leadership Traits and Characteristics Thinks commercially, acts with urgency and competencyExcellent communication skills both written and verbal to collaborate with others under time sensitive conditions. Apply excellent leadership, interpersonal, and communication skills, including the ability to quickly and efficiently troubleshoot problems in a diverse and challenging environment.Integrity, self-awareness, respect, empathy, and gratitudeContinuous learner with ability to flex their influence while communicating and delegating effectivelyAbility and desire to listen and learn from colleagues and ability to empower and motivate teams to create and innovate." Then "Formal Education, Qualifications Or Training Board Certified Entomologist (BCE) or ACE2 years+ of Structural Pest Management field experience1 years+ management experience required" Then "Physical Demands and Working Conditions ..." Then "Travel Requirements Travel, within the US, 50-75% the time or workweek hours." Then "THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION NO SOONER THAN (October 31, 2026)." Then "Base Pay Range Yearly: $73,000.00 - $111,000.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable)." Then "Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs availableTuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply." We need to remove boilerplate: legal, EEO, scam warning, application instructions, duplicated lines, cookie/navigation. Also remove "Click here to read more about our Total Rewards Program" maybe considered application instruction? It's a link; but it's part of benefits description. Might keep benefits details but remove the "Click here..." as it's a link instruction. Also remove "This company is a Drug Free workplace." maybe considered EEO? It's a statement but could be considered boilerplate; but it's not EEO exactly. Might keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. "Drug Free workplace" is not EEO but could be considered legal? Might be considered boilerplate; safer to remove. Also "California residents click here to review your privacy rights." is legal; remove. "It is unlawful in Massachusetts..." legal; remove. "By applying to this job, you agree to receive initial texts..." application instruction; remove. Also "Message and data rates may apply." remove. Also remove duplicated lines like "Standing, walking for long periods of time, accessing hard to reach areas requiring use of ladders to access heights, or bending/crawling to access low areas (under shelving, floors, etc)" appears twice; keep one. Now decide sections. We have: - About the role? Could include job summary and maybe company description? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which sections to include based on content. We have job summary (subject matter expert...). That could go under "About the role". Or we could have a separate "Job Summary" but not in list; we should map to given headings. Likely "About the role" for summary. Responsibilities: from "Principal Duties and Responsibilities". We'll list each duty as

. Requirements: maybe combine experience and education? Could be "Requirements" for mandatory items (experience, management, etc). Qualifications: maybe for preferred qualifications (BCE/ACE, degree). Skills: for skills and leadership traits. Benefits: from benefits section. Pay: from base pay range. Schedule: maybe from travel requirements? Travel is not schedule but could be schedule? The instruction includes Schedule as possible heading; we have travel requirements (50-75% travel). Could treat as Schedule? Or we could omit Schedule if not explicit schedule like shift times. The posting does not mention work schedule (e.g., full-time, part-time). It mentions travel percentage. Could treat as Schedule? Might be better to omit Schedule if not clear. But we have travel requirement; maybe we can put under Schedule as "Travel: 50-75%". However the instruction says only include section when posting has real, specific content for it. Travel is specific. So we can include Schedule heading with travel info. But we also have Physical Demands and Working Conditions; not in headings list; we could maybe put under Requirements? Not ideal. Could we create a custom heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

for section headings (e.g. ...). Likely they expect only those headings. So we should map physical demands maybe under Requirements or Qualifications? Could be under Requirements as "Physical Demands". But better to keep under Requirements as a bullet. We must not invent sections like "Physical Demands". So we need to incorporate that info into existing sections. Let's extract: About the role: job summary + maybe company mission? The company description at start could be part of About the role? Might be better to put under About the role: "Subject matter expert in pest control strategies for specified market segment/s and LOBs, responsible for developing, and supporting Operations with implementation of best of breed service delivery protocols and processes. Supports Operations in the resolution of service quality issues, pest infestation, and customer satisfaction issues through data analysis, site assessments, troubleshooting, coaching, development and deployment of corrective action plans. Coaches and develops pest control knowledge and acumen of Operations leaders to enable development and coaching of Technicians." Also include KPIs? Could be part of About the role or separate; but we don't have a KPI heading. Could include in About the role as a sentence: "Key Performance Indicators include ESR Rate, Claims Rate, Escalation Rate, time(days) on escalation, Material Usage/FSP Compliance Rate, Material Cost Revenue %, CVC, NPS, Customer Retention, Colleague Retention." Responsibilities: list each duty from "Principal Duties and Responsibilities". Let's extract them as separate items. The text: "Proactively monitors service performance against KPIs, problem solves with Operations leaders, National Accounts, and Sales to ensure performance thresholds are metPerforms site assessments (quality, structural, sanitation) to identify root cause/s of pest infestation, develops action plans in collaboration with Operations, and assists Operations with deployment of the Action Plan.Works collaboratively with Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers.Works collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and sales colleagues.Develops action plans and SMART goals to improve service quality. Monitors, coaches, and assists Branch leaders in execution of action plans and issue resolution.Drives technical improvement to protocols, and service delivery processes to improve customer retention, operational efficiency, financial performance, and colleague retentionIdentifies projects to drive improvements and innovation including people, process, and technology-related projects Gives input on technical standards and standard operating procedures based on specific expertise to support service delivery excellence in the field Recommends projects to drive and incorporates industry-leading practices and develops cutting edge, best of breed practices to enable strong business performance Advise and support sales teams in business acquisition, building business relationships, and providing continuous improvement input (processes, data management, product/service)