Mgr Regional Field Svcs

Job Summary

Main Responsibilities

• Liaison with hospital staff to coordinate 'Go Live Days' for launching the reprocessing program.
  • Pre-launch activities include site assessments, creating action-item timelines and staff education.
• Create collection routes and schedules in order to utilize Collection Technician time as efficiently as possible.
  • Analyze distances/drive-time/labor hours needed, in order to allocate Collection Technician assignments proportionately.
• Analyze distances/drive-time/labor hours needed, in order to allocate Collection Technician assignments proportionately.
  • Quantify time necessary for Collection Technicians to properly execute Device Collection duties in accordance with Medline ReNewal’s mission statement.
• Communicate labor needs to leadership and Human Resources for appropriate talent acquisition.
  • Educate hospital staff (through formal In-Services, huddles or as opportunities arise) on the reprocessing program. Ensure field team is prepared to engage and educate hospital staff.
• Trouble-shoot and resolve problems that arise in the collection systems.
  • Create and apply solutions to restore continuity to the process.
• Collaborate with various sales team to increase device collections, identify new opportunities, create strategies for closing.
  • Guide sales team in focusing their education time and selling time on devices that will yield maximum revenue for Medline ReNewal.
• Compile and monitor weekly status reports from Collection Technicians.
  • Apply critical thinking to identify breakdowns and areas for improvement in the collection process.
• Conduct periodic business reviews after the launch to retain the hospital staff’s commitment toward program success.
  • Lead Collection Technicians through the process of becoming compliant with hospital credentialing requirements.
• Liaison with hospital Security staff to obtain access badges as needed.
  • Manage day-to-day operations of a group of employees.
  • May have limited budgetary responsibility and usually contributes to budgetary impact;
  • Interpret and execute policies for departments/projects and develops.
  • Recommend and implement new policies or modifications to existing policies.
  • Provide general guidelines and parameters for staff functioning.
  • Hire staff, recommend pay increases, perform performance reviews, train and develop staff, estimate personnel needs, assign work, meet completion dates, interpret and ensure consistent application of organizational policies.

Education

• BASIC QUALIFICATIONS: High School Diploma or equivalent.
  • Relevant Work Experience: At least 5 years of experience in medical or sales environment.
  • At least 1 year experience in a hospital or operating room setting.
  • Certification / Licensure: Position requires a current valid driver's license, vehicle insurance, clean driving record (ex. minimal, minor or zero infractions on Motor Vehicle Report) and ability to travel in own vehicle to designated facility if within driving distance.
  • Position requires credentialing/hospital certification to access assigned facilities.
  • Additional: Experience communicating technical information to non-technical audiences.
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Experience accomplishing tasks in an optimum order based on time, importance or other criteria.
  • Education: PREFERRED QUALIFICATIONS: Bachelors’ degree in Business, Sales, Marketing, or medical field.
  • Certification / Licensure: Certified Surgical Technologist (CST) certification as granted by an accredited certifying body.
  • Relevant Work Experience: At least 3 years of experience with Medical Devices and/or Device Reprocessing.
  • Experience directly managing (at minimum 2 employees) including hiring, developing, motivating, and directing people as they work.

Pay

The Anticipated Salary Range For This Position: $92,000.00 - $138,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

Benefits

• Health insurance
• Life and disability
• 401(k) contributions
• Paid time off
• Employee Assistance Program
• Employee Resource Groups
• Employee Service Corp.
• Comprehensive list of benefits available upon request.

About the Company

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

We are dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Medline Industries, LP complies with the Los Angeles County Fair Chance Ordinance for Employees (FCO) and the State of California Fair Chance Act (FCA).

In accordance with the FCO and FCA, an applicant’s criminal history will not result in automatic disqualification from employment.