Mgr, Global Sourcing Center

Responsibilities

• Facilitation of the Technical Process of item creation including the building and maintenance of items
• Interacting with customers via email, phone, etc. to provide a prompt response to inquiries
• Processing customer quote requests
• Managing and processing incoming customer orders and requests
• Following up on commitments to customers and internal constituents
• Maintaining customer records
• Providing customer support with our customer facing tools and resources
• Serving as a single point of contact for all ‘Tier II’ customers to handle requests, gather market intelligence, and competitor information
• Managing Inventory Management Responsibilities including Site level Days in Inventory, aged and Obsolete inventory levels
• Performing weekly updates to FlowVision to update cycle time to replenish (CT2R), reorder point (ROP), and minimum order quality (MOQ)
• Consolidating inbound loads to maximize shipment loading
• Performing annual physical inventory count to assure inventory accuracy
• Managing Inbound And Outbound Logistics Requirements including Processing inbound and outbound orders through Oracle Transportation Management (OTM) and Carrier Point
• Preparation of all required documentation required for shipments
• Receiving/inspecting of inbound inventory, logging inventory into OTM
• Held responsible for the EBIT performance of their site and all aspects that effect that amount: Revenue Margin Capacity Cost
• Regular meetings with Commercial team to align on targets and plan to achieve goals
• Managing and maintaining relationships with 3rd party vendors including, less then truckload (LTL) carriers, utilities, operating supplies, equipment maintenance, etc.
• Developing and training on policies and procedures to ensure efficient, effective, and safe sourcing center operations; maintaining and reviewing safety procedures for any on site equipment (i.e.: forklift)

Requirements

• Requires B.S. degree in Business, Logistics, or related field, or equivalent practical experience
• Computer operation skills including proficiency in Microsoft Office Suite and Oracle ERP
• Knowledge of refractory products
• Knowledge of financial reports (i.e.: P&L statements, budgets, etc.)
• Knowledge of warehouse operations including inventory control, safety, and operation of a forklift
• Exceptional customer service, interpersonal, communication and problem-solving skills and the ability to work effectively in a team environment
• Organizational skills with accurate and precise attention to detail
• Efficient management of time and the ability to meet deadlines
• Able to multitask, prioritize and work independently
• Able to handle stressful situations in a professional manner
• The Mgr, Global Sourcing Center requires six plus (6+) years of distribution center management experience including inventory control, budgeting, shipping, purchasing, and managing safety programs

Physical and Environmental Requirements

• Physical Activity: Requires up to 2/3 of the time standing, talking/hearing; 1/3 to 2/3 of time walking, sitting, using hands/fingers to handle and/or feel or reaching with hands and arms; and less an 1/3 of time climbing or balancing, stooping, kneeling, crouching or crawling.
• Lifting: Requires lifting up to 50 pounds up to 1/3 of the time.
• Environment: Requires 1/3 to 2/3 of time in an office setting, in wet/humid conditions and working near moving mechanical parts; and less than 1/3 of time in extreme heat or cold, in outdoor weather conditions, working in high, precarious places, exposed to fumes or airborne particles, at risk of electrical shock and exposed to toxic/caustic chemicals.
• Noise: Requires exposure to moderate noise.