Mgr, Finance System Services

About the role

Join our Cause to create a person-focused and economically sustainable health care system. As a member of the FSS team, our FSS Manager manages the team of Business System Analysts (BSAs) responsible for maintaining Cambia's core financial Enterprise Resource Planning (ERP) application(s).

Responsibilities

• Reviews and supervises the day-to-day activities and work product of BSAs.
• Provides direction, leadership, mentoring and coaching to the Finance System Services (FSS) team.
• Applies technical and business knowledge to effectively translate the Finance organization's needs into defined maintenance activities or projects to be executed by BSAs.
• Evaluates new and existing applications as part of the core team involved with RFPs for new financial systems and services.
• Serves in a finance leadership role on large scale, highly complex projects with minimal supervision.
• Leads or perform regression testing of fixes, enhancements, and system changes/upgrades.
• Leads or perform post implementation quality assurance, troubleshooting, and issue resolution.
• Responds to customer inquiries regarding system functionality, modification, and status of issue resolution.
• Trains others and initiates knowledge sharing activities to strengthen others' technical careers.
• Develops and maintains relationships with key internal customers at varying levels, including: departmental staff, members of management, and senior leaders.
• Attend user group meetings and conferences to network with other finance system users and gather data on current and future system functionality.
• Works closely with the treasury, accounting, payables, receivables, commissions, cost and strategic finance departments to identify, prioritize, and execute maintenance activities and projects necessary to address their business needs.

Requirements

• A Bachelor's degree in information systems, computer science, accounting, business, mathematics, or related field and ten years of work experience relevant to the position - Master of Business Administration or Master of Information Systems preferred.
• No less than five years of previous supervisory experience.

Qualifications

• Experience in the design and implementation of complex financial ERP systems.
• Advanced knowledge of typical business processes performed by treasury, accounting, payables, receivables, commissions, cost accounting, project accounting, tax and strategic finance departments in large companies.
• Proven ability to prepare clear, concise written narratives, process flows, and presentations covering complex information.
• Proven ability to identify and explain the condition, cause, criteria, and impact of issues, including presenting such analysis to a variety of stakeholder groups.
• Demonstrated ability to think critically and articulate complex ideas.
• Demonstrated ability to effectively organize, plan, prioritize, and complete deliverables on time.
• Ability to participate in sensitive special projects and maintain confidentiality of information.
• Demonstrated proficiency in the use of: Visio, PowerPoint, Word, and Excel.
• Strong verbal and written communication skills.
• Demonstrated ability to independently review the strengths and weaknesses of end-to-end processes involving multiple systems including third-party service providers.
• Demonstrated success in preparing and delivering presentations to a wide variety of stakeholders, including peers, non-finance business units, and leadership in settings that lead to a clear understanding of the facts by all parties.
• Demonstrated success working through complex special projects with a significant level of independence.
• Demonstrated ability to plan and supervise the work of five or more cross-functional resources working on a project or large deliverable.
• Demonstrated work experience supervising complex financial system projects.
• Demonstrated ability to work independently with members of senior management on complex and politically challenging projects.
• Demonstrated ability to accurately restate the opinions of others even when he/she disagrees, as well as the patience to listen constructively to others viewpoints.
• Reads and creates moderately complex system specifications, such as use cases and story cards.
• Actively acquires in depth knowledge of Health Insurance terminology and concepts.
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired.

Skills and Attributes

• Experience in the design and implementation of complex financial ERP systems.
• Advanced knowledge of typical business processes performed by treasury, accounting, payables, receivables, commissions, cost accounting, project accounting, tax and strategic finance departments in large companies.
• Proven ability to prepare clear, concise written narratives, process flows, and presentations covering complex information.
• Proven ability to identify and explain the condition, cause, criteria, and impact of issues, including presenting such analysis to a variety of stakeholder groups.
• Demonstrated ability to think critically and articulate complex ideas.
• Demonstrated ability to effectively organize, plan, prioritize, and complete deliverables on time.
• Ability to participate in sensitive special projects and maintain confidentiality of information.
• Demonstrated proficiency in the use of: Visio, PowerPoint, Word, and Excel.
• Strong verbal and written communication skills.
• Demonstrated ability to independently review the strengths and weaknesses of end-to-end processes involving multiple systems including third-party service providers.
• Demonstrated success in preparing and delivering presentations to a wide variety of stakeholders, including peers, non-finance business units, and leadership in settings that lead to a clear understanding of the facts by all parties.
• Demonstrated success working through complex special projects with a significant level of independence.
• Demonstrated ability to plan and supervise the work of five or more cross-functional resources working on a project or large deliverable.
• Demonstrated work experience supervising complex financial system projects.
• Demonstrated ability to work independently with members of senior management on complex and politically challenging projects.
• Demonstrated ability to accurately restate the opinions of others even when he/she disagrees, as well as the patience to listen constructively to others viewpoints.
• Reads and creates moderately complex system specifications, such as use cases and story cards.
• Actively acquires in depth knowledge of Health Insurance terminology and concepts.
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired.

Benefits

The expected hiring range for a Mgr Finance System Services is $121,600.00 – $164,500.00, depending on skills, experience, education and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15%. The current full salary range for this role is $114,000.00 – $186,000.00.