Mgr Energy Efficiency/Conservation

About the role

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity.

Responsibilities

• Develop, implement, market, and administer EE&C programs for over 700,000 UGI Electric and Gas residential and commercial customers.
• Review and analyze data related to Total Resource Cost (TRC) analysis for individual programs.
• Issue RFPs, evaluate bids, and hire vendors while adhering to Company procedures for vendor contracts in order to support program expansion.
• Develop and manage high performing staff who can progress into roles with increasing levels of responsibility.
• Provide guidance and support for the day to day operations of EE&C program management while also promoting a positive customer experience.
• Manage Customer Programs Department regulatory filings with the Public Utility Commission and 20% Bureau of Consumer Services, etc.
• Support and/or provide witness testimony development, litigation, and negotiation of settlement provisions.
• Ensure programs are operating according to regulatory guidelines; work cross-functionally with Rates and Legal Departments when Customer Programs filings are required.
• Manage EE&C program performance; interfacing with and directing internal and/or external resources as required; including but not limited to UGI’s vendors and Conservation Service Providers (CSPs) in order to achieve program goals.
• Develop and maintain industry knowledge of trends impacting the utility industry and EE&C Programs.
• Attend Act 129 Stakeholder Meetings and relevant industry webinars.
• Support UGI’s Environmental, Social, Governance (ESG) initiatives related to EE&C Program performance.
• Assist with ad hoc analysis and other duties as assigned.

Qualifications

• Demonstrated leadership capabilities including supervisory and staff development experience preferably within the energy or utility industry.
• Experience with utility sponsored Energy Efficiency & Conservation Programs and Pennsylvania Act 129 framework.
• Program management experience supporting customer facing programs with an emphasis on marketing, customer experience, vendor management, and data reporting.
• Demonstrated analytical and management reporting experience.
• Knowledge of SAP or similar customer information system.
• Excellent organizational, communication, and relationship management skills.

Education and Experience

• Bachelor’s degree in marketing, business, finance, or engineering preferred. MBA a plus.
• At least 5 years of related experience preferred.
• Certified Energy Manager a plus.