Mgr, Care Management RN
About the role
Oversees the daily operations of the Care Management department in inpatient, observation, and emergency department settings.
Ensures documentation and compliance for discharge planning, patient choice, and other regulatory requirements.
Ensures staff participation in daily multidisciplinary rounds and actively participates to optimize the interdisciplinary care coordination.
Maintains oversight of care managers' full discharge planning from admission to discharge, ensuring high quality and timely care management interventions to avoid delays and unnecessary readmissions.
Collaborates with hospital leadership and executives to address pace of care delays and ensure daily progression of care and throughput.
Identifies process improvement opportunities and actively participates in interdisciplinary meetings to drive care coordination improvements.
Manages staff escalations of delays and complicated cases, collaborating with care providers within and outside the hospital to find solutions to avoid unnecessary days in the hospital.
Educates and reinforces standard work with staff, ensuring orientation and competencies are completed effectively and efficiently.
Accountable for hiring, onboarding, and retaining staff, ensuring a highly productive and engaged team.
Coordinates family and care team meetings and ensures effective transitions of care and patient and family needs are met.
Performs other duties as assigned.
Responsibilities
- Ensures documentation and compliance for discharge planning, patient choice, and other regulatory requirements.
- Ensures staff participation in daily multidisciplinary rounds and actively participates to optimize the interdisciplinary care coordination.
- Maintains oversight of care managers' full discharge planning from admission to discharge, ensuring high quality and timely care management interventions to avoid delays and unnecessary readmissions.
- Collaborates with hospital leadership and executives to address pace of care delays and ensure daily progression of care and throughput.
- Identifies process improvement opportunities and actively participates in interdisciplinary meetings to drive care coordination improvements.
- Manages staff escalations of delays and complicated cases, collaborating with care providers within and outside the hospital to find solutions to avoid unnecessary days in the hospital.
- Educates and reinforces standard work with staff, ensuring orientation and competencies are completed effectively and efficiently.
- Accountable for hiring, onboarding, and retaining staff, ensuring a highly productive and engaged team.
- Coordinates family and care team meetings and ensures effective transitions of care and patient and family needs are met.
- Performs other duties as assigned.
Requirements
- 3+ direct care management experience [Required]
- 2+ frontline nursing experience [Required]
Qualifications
- Associate's of Nursing [Required]
- Bachelor's of Nursing [Preferred]
- Field Of Study N/A
Skills
- Registered Nurse (RN) [Required]
- Accredited Case Manager (ACM) [Preferred]
- Certified Case Manager (CCM) [Preferred]
Benefits
Includes medical, dental, vision insurance, life insurance, disability insurance, paid time off, 403-B retirement plan, whole person well-being resources, mental health resources and support, pet benefits, and more.
Pay
$77,758.69 - $144,624.32
Schedule
Full time Shift Day (United States of America)